MD SHAHIL PATWARY
Darwin,NT
Summary
A highly motivated and detail-oriented professional with over 2.5 years of customer service experience in Australia. Adept at managing high-pressure environments and proficient in cross-cultural communication. Seeking a role as an Emergency Department Receptionist to apply organizational skills, technical expertise, and interpersonal abilities to enhance patient care and hospital operations.
Overview
3
3
years of professional experience
Technical Skills
- Administrative & Reception: Admissions, record management, appointment scheduling
- Data Entry & Software: Record systems, Microsoft Office, Administration software
- Customer Service: Front-desk support, assisting people, handling inquiries
- Other Skills: Confidentiality, multitasking, teamwork, problem-solving
Work History
Customer Service Assistant
AMPOL FOODARY
09.2022 - Current
- Managed front-desk interactions, assisting customers and handling transactions efficiently.
- Processed payments accurately and maintained organized records.
- Provided excellent customer service in a fast-paced environment.
Sales Assistant
SmokeMart
10.2024 - Current
- Processed transactions, managed cash handling, and reconciled end-of-day balances.
- Provided customer service and assisted with sales of gift items
IT Technician
FUJITSU
09.2023 - 12.2023
- Set up and configured printers, scanners, and POS systems for retail environments.
- Updated and maintained workstations, ensuring optimal performance and security.
- Installed monitors and screen protectors for workplace readiness.
Education
Master Of Information System Management - Data Analyst
Sydney International School of Technology And Comm
Sydney, NSW11.2024
Bachelor Of Computer Science - CSE
American International University Bangladesh
Bangladesh01.2022
Languages
English
Bengali
Hindi
Additional Information
Full-time work rights, willing to work flexible hours, including night shifts and weekends.
Timeline
Sales Assistant
SmokeMart
10.2024 - Current
IT Technician
FUJITSU
09.2023 - 12.2023
Customer Service Assistant
AMPOL FOODARY
09.2022 - Current
Master Of Information System Management - Data Analyst
Sydney International School of Technology And Comm
Bachelor Of Computer Science - CSE
American International University Bangladesh
Similar Profiles
Saad KhalidSaad Khalid
Console Operator / Customer Service Representative at Ampol Foodary CampbellfieldConsole Operator / Customer Service Representative at Ampol Foodary Campbellfield
ASHWINI PATELASHWINI PATEL
Customer Service Representative at AMPOL FOODARYCustomer Service Representative at AMPOL FOODARY
Macaulay KalynMacaulay Kalyn
Service Station Attendant at Ampol FoodaryService Station Attendant at Ampol Foodary
Kaitlin ScottKaitlin Scott
Customer Service Representative at Ampol FoodaryCustomer Service Representative at Ampol Foodary
Byron TourleByron Tourle
Marine Technician at Defence ForceMarine Technician at Defence Force