MD SHAYAN IBTESHUM

As a student leader, I work voluntarily in Monash College helping newly enrolled students with their academics and solving their FAQs regarding Monash College. I with my fellow student leaders organize orientation and other student-oriented functions.

• Assisted with general facility and office management.
• Supported office management tasks such as coordinating employee schedules or preparing reports as needed.
• Supported office management with timely completion of administrative tasks such as filing, data entry, and scheduling appointments.
• Executed various administrative tasks, contributing to well-organized office management.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
• Developed strong rapport with guests through friendly interactions and genuine interest in their well-being during their stay.
• Utilized property management software effectively to manage reservations accurately and streamline operations at the front desk.
• Assisted in maintaining a high standard of cleanliness and organization at the front desk, creating a welcoming atmosphere for guests upon arrival.