MD SHORIFUL ISLAM
BRUCE,ACT
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 5 years of experience in team leadership in Hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Venue Manager
Caribou Kingston
10.2023 - 03.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
Restaurant Manager
Beach Burrito Company
10.2019 - 09.2023
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Diploma - Hospitality Management
Harbour City College
Canberra, ACT09.2023
Master - Professional Accounting
Central Queensland University
Sydney, NSW06.2018
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Organization and prioritization
- Staff Scheduling
- Inventory Management
- Safe Food Handling
- Collaboration and Teamwork
- Writing and verbal communication
- KPI Tracking
Languages
English
Full Professional
Reference
References Available Upon Request
Timeline
Venue Manager
Caribou Kingston
10.2023 - 03.2024
Restaurant Manager
Beach Burrito Company
10.2019 - 09.2023
Diploma - Hospitality Management
Harbour City College
Master - Professional Accounting
Central Queensland University
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