Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

MD Tasin Alam

Melbourne,VIC

Summary

Dynamic customer service professional with experience at Richman, adept at resolving inquiries and enhancing client relationships. Skilled in active listening and data entry, I consistently achieved high customer satisfaction through effective communication and collaboration. Proven ability to meet service goals while maintaining strong product knowledge.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Richman
02.2024 - 08.2024

I worked as a Customer Service Representative in Richman clothing brand. My work was to resolve customer inquiries, complaints, and requests efficiently. Made good client relationships, ensured customer satisfaction through clear communication and maintained strong product knowledge to deliver accurate information. Collaborated with teammates to meet service goals and improve customer satisfaction.

Cashier

Burgerology
10.2023 - 01.2024

I was a cashier at Burgerology Restaurant of Dhaka, Bangladesh. I had worked there since September of 2022.

As a cashier, I was stationed in the cash counter and my

responsibilities included taking orders, collecting bills

from customers and provide them the money receipt

Education

Bachelor of Information Technology - Information Technology

Monash University
Clayton, VIC
01-2027

Higher Secondary School Certificate(HSC) - Science

Navy Anchorage School And College Dhaka
Dhaka, Bangladesh
11-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional
Bengali
Native or Bilingual

Timeline

Customer Service Representative

Richman
02.2024 - 08.2024

Cashier

Burgerology
10.2023 - 01.2024

Bachelor of Information Technology - Information Technology

Monash University

Higher Secondary School Certificate(HSC) - Science

Navy Anchorage School And College Dhaka
MD Tasin Alam