MD YASIN ARAFAT
RUSE,NSW
Summary
Motivated dedicated Customer Service representative committed to providing high-quality service for superior guest experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Store Team Member
EG FUELCO ( AUSTRALIA) LTD
Liverpool, NSW
05.2024 - Current
- Organized and maintained store displays.
- Operated point of sale and monitor fuel and stock deliveries.
- Placing order and receiving deliveries.
- Utilized upselling techniques to increase customer satisfaction and revenue.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Tracked shipments from vendors to ensure timely delivery of merchandise.
Crew Member
McDonald's
Emerald Hills, NSW
03.2024 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Assisted management with inventory control and stock ordering.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Assistant Cook
Big Chef's Grill
Campbelltown, NSW 2560
03.2024 - 07.2024
- Prepared and cooked meals according to recipes, standards, and dietary guidelines.
- Assisted with food preparation tasks such as chopping vegetables and grinding meats.
- Organized storage areas for food supplies.
Assistant Merchandiser
JSTEX
Nikunja, Dhaka, Bangladesh
05.2022 - 08.2023
- Increased sales by effectively analyzing market trends and implementing strategic merchandising plans.
- Collaborated with buyers for optimal product selection, resulting in higher customer satisfaction.
- Reduced inventory costs by negotiating favorable items with suppliers and maintaining accurate stock records.
Education
Bachelor of Science - Textile Engineering And Management
BGMEA University of Fashion & Technlogy
Nishatnagar, Turag, Dhaka, Bangladesh02-2022
Skills
- Customer Needs Assessment
- Troubleshooting
- Drive-Thru Operations
- Public Speaking
- Presentation Skills
- Store Maintenance
- Team collaboration
- Stock Management
- Customer Service
- Multitasking and Organization
- Inventory control
Timeline
Store Team Member
EG FUELCO ( AUSTRALIA) LTD
05.2024 - Current
Crew Member
McDonald's
03.2024 - Current
Assistant Cook
Big Chef's Grill
03.2024 - 07.2024
Assistant Merchandiser
JSTEX
05.2022 - 08.2023
Bachelor of Science - Textile Engineering And Management
BGMEA University of Fashion & Technlogy
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