Summary
Overview
Work History
Education
Skills
Conclusion
Roles And Responsibilities
Personal Information
References
Hobbies and Interests
Timeline
Generic

Meagan Dickson

Melbourne ,VIC

Summary

Personable and energetic individual committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. I am a Hardworking and passionate job seeker with strong organizational skills eager to secure a receptionist/administraion position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Disability Support Worker

Maac Care
09.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Kept accurate records for client files and handled related paperwork.

Beauty Therapist

Endota Spa
03.2022 - 08.2024
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Processed payments, entering sales in register for prompt customer service.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Designed skin, body and hair care packages for individual clients.
  • Improved client satisfaction by providing personalized beauty treatments and consultations.
  • Maintained counter and display areas for cleanliness and organization.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Enhanced client relationships through excellent customer service and effective communication skills.

Beauty Therapist

Endota Wellness College
04.2021 - 04.2022
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Educated clients on care processes and advised on further care and products.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.

Education

Skills

  • Strong communication skills
  • Can work efficiently in a team and an individual environment
  • Positive attitude
  • Punctual
  • Capable
  • Reliable

Conclusion

I am looking forward to putting my skills to use at PhysioChoice and hopefully I will have the opportunity to show you what a good addition to the team I can be. I look forward to hearing from you, I am contactable at any time.

Roles And Responsibilities

- Greeting clients in a professional manner

- Keeping on top of emails and bookings

- Rebookings

- Handling queries and complaints

- Ensure Cleanliness

Personal Information

Title: Receptionist/Administration

References

  • Maac care- current, Alisha Morrissey: 0478 658 786

Hobbies and Interests

  • Netball 2018-2024
  • Catching up with friends and family
  • Walking dogs
  • Gym

Timeline

Disability Support Worker

Maac Care
09.2023 - Current

Beauty Therapist

Endota Spa
03.2022 - 08.2024

Beauty Therapist

Endota Wellness College
04.2021 - 04.2022

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Meagan Dickson