Meagan Gill
Bellmere
Summary
Dynamic Assistant Store Manager with a proven track record at Rivers, excelling in operational efficiency and team management. Expert in employee training and customer experience enhancement, significantly boosting customer satisfaction. Skilled in leveraging promotional campaigns and visual merchandising to attract new clientele and foster strategic relationships.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Mosaic Brands LTD- Rivers
Morayfield
10.2017 - Current
- Managed day-to-day operations including POS operation, scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on store policies, procedures and customer service standards.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Formed and sustained strategic relationships with customers.
Sales Assistant
Mosaic Brands LTD- Rivers
Morayfield
11.2011 - 10.2017
- Maintained knowledge of sales and promotions, return policies and security practices.
- Resolved customer complaints in a timely manner.
- Ticketed, arranged and displayed merchandise to promote sales.
- Built and maintained relationships with peers and upper management to drive team success.
- Managed cash register transactions accurately and efficiently.
- Prepared merchandise for purchase or rental.
- Greeted customers and provided assistance with product selection.
- Replenished merchandise on shelves as needed throughout the day.
Education
Certifficate - Retail Level 2
Sarina Russo
Caboolture, QLD09-2011
Graduate Diploma - Museum Studies
University of Queensland
Brisbane, QLD02-2011
Bachelor of Arts - Archaeology
James Cook University
QLD01-2011
Skills
- Point of sale
- Employee training
- Cash handling
- Inventory management
- Visual merchandising
- Customer service
- Promotional campaigns
- Time management
- Operational efficiency
- Customer experience
- Team management
References
Ray Dunbar
Store Manager Rivers Morayfield
0408172590
Kylie Hankin
Regional Sales Manager- Rivers QLD/NSW
0450376388
Timeline
Assistant Store Manager
Mosaic Brands LTD- Rivers
10.2017 - Current
Sales Assistant
Mosaic Brands LTD- Rivers
11.2011 - 10.2017
Certifficate - Retail Level 2
Sarina Russo
Graduate Diploma - Museum Studies
University of Queensland
Bachelor of Arts - Archaeology
James Cook University
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