Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacey Halwes

Cairns,QLD

Summary

Detail-oriented individual with a solid foundation in hospitality and administrative support. Known for effective communication and teamwork, driving improvements in customer experience and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Allrounder

Cairns Burger Cafe
CAIRNS, QLD
07.2025 - Current
  • Assisted in setting up and breaking down workstations daily.
  • Maintained cleanliness of dining area and kitchen equipment.
  • Supported staff by restocking supplies as needed during service hours.
  • Helped troubleshoot minor maintenance issues in the café facilities.
  • Organized storage areas to ensure efficient access to tools and materials.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Followed detailed instructions from supervisors regarding specific tasks.
  • Processed cash transactions accurately and efficiently for customer purchases.
  • Maintained organized cash drawers and conducted regular cash counts.
  • Prepared ingredients for daily meal service in a fast-paced kitchen environment.
  • Assisted chefs with food preparation and cooking tasks as needed.
  • Prepared and served high-quality coffee beverages to customers.
  • Assisted customers with menu selections and provided product recommendations.

Receptionist

Care FNQ
CAIRNS, QLD
06.2024 - Current
  • Greeted clients and visitors warmly upon arrival at Care FNQ.
  • Managed incoming calls, directing inquiries to appropriate staff members.
  • Scheduled appointments and maintained the reception area's calendar efficiently.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Coordinated communication between clients and healthcare professionals effectively.
  • Ensured a clean and organized reception environment for guests and staff.
  • Maintained inventory of office supplies, reordering as necessary to support operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Assistant Manager

Kennards Self Storage
Adelaide, SA
03.2022 - 04.2024
  • Assisted in daily operations and workflow management for efficient team performance.
  • Managed inventory control and supply ordering to maintain adequate stock levels.
  • Enhanced customer service by addressing inquiries and resolving issues promptly.
  • Implemented process improvements to streamline administrative tasks and enhance efficiency.
  • Collaborated with management on special projects to drive team objectives forward.
  • Completed day-to-day duties accurately and efficiently.
  • Tracked sales data and prepared reports summarizing sales trends.
  • Developed effective sales strategies to enhance customer satisfaction and boost sales.
  • Coached, trained, and mentored sales staff on product knowledge, sales techniques, and customer service practices.
  • Maintained consistent record of achieving or exceeding sales targets.

Education

High School Diploma -

Parafield Gardens
Adelaide, SA
12-2010

Skills

  • Time management
  • Customer service
  • Communication skills
  • Supply restocking
  • Team collaboration
  • Problem solving
  • Administrative support
  • Cash handling
  • Appointment scheduling
  • Client communication
  • Database management
  • Reception management
  • Customer relationship management
  • Process improvement
  • Multitasking ability
  • Interpersonal skills
  • Call handling
  • File organization
  • Conflict resolution
  • Document management
  • Meeting support
  • Confidential information management

Certification

  • Responsible Service of Alcohol, QLD 2025

Timeline

Hospitality Allrounder

Cairns Burger Cafe
07.2025 - Current

Receptionist

Care FNQ
06.2024 - Current

Assistant Manager

Kennards Self Storage
03.2022 - 04.2024

High School Diploma -

Parafield Gardens

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Stacey Halwes