Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEAGAN LOW

Birtinya,QLD

Summary

Professional and knowledgeable receptionist experienced in administrative support and customer service. Offering 10+ years of experience managing company procedures and customer engagement. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

12
12
years of professional experience

Work History

Receptionist Administrator

Exmouth Wellness Centre
05.2017 - 01.2019
  • Reception duties including answering high volumes of incoming calls, attending email enquiries, checking patients in & scheduling appointments
  • Administrative duties including maintaining medical records inline with privacy legislation, filing and reconciliation of accounts
  • Weekly and monthly reporting
  • General accounts payable and receivable - cash handling, invoicing and banking
  • Liaising with reputable companies to attain new products
  • Business marketing to increase client interest
  • Working unsupervised to open and close clinic

Supervisor

Margaret River IGA
07.2016 - 05.2017
  • Maintained cash counter in running condition, accepted payments and made entries
  • Balanced day's transactions at daily cash closing
  • Processed and verified payments involving transfer of electronic funds
  • Demonstrated friendly and professional attitude towards customers

Information Support Officer

Information Privacy, Communities, Child Safety & Disability Services
01.2016 - 04.2016
  • Process material for production to courts under subpoena or other notices in accordance with relevant court procedures, rules and confidentiality provisions of the Child Protection Act 1999
  • Liaise, consult, negotiate and provide advice to internal and external clients and organisations in relation to specific subpoenas and other court notices.
  • Contribute to the development and maintenance of subpoena policy, procedure and guidelines
  • Administrative tasks associated with subpoena management.

Administration and Information Officer

Central Screening, Communities
01.2010 - 01.2016
  • Child Safety & Disability Services, Searching and collating of child protection history
  • Data entry of applications including potential carers and staff members of Licensed Care Services
  • Answering Hotline and email requests from clients and members of the public
  • Preparation of General correspondence such as letters of suitability
  • Processing Kinship and Adoption Applications
  • Criminal history, child protect and traffic history checks, Blue Card applications
  • Check lists & Adhoc administration tasks

Administration Officer

First National Real Estate
01.2009 - 01.2010
  • First point of contact for all incoming calls and visitors to reception
  • Provides information and assistance to all telephone / online enquirers and visitors in a professional and timely manner
  • Attends to administrative functions including mail processing, emails, housekeeping, and routine correspondence as required
  • Effective processing of applications and contracts
  • Advertising

Customer Service Assistant

Bra's N Things
01.2009

Receptionist

Carter Cooper Realty
01.2007 - 01.2009

Education

High School Diploma -

Urangan State High School
Hervey Bay, QLD
2006

Skills

  • Administration
  • Follow Privacy Act Guidelines to carry out tasks
  • High levels of record keeping in accordance with privacy legislation
  • Strong knowledge of Microsoft Office Suite
  • Excellent computer skills - Knowledgeable with General Information Technology (IT)
  • Terrific team player but also work well autonomously
  • Exceptional organisational and multitasking skills
  • Able to type up reports and complete checks according to procedures
  • Answering phone calls and directing them to desired outcome
  • Providing assistance to other departments and liaise with clients and other government officials
  • Customer Service
  • Strong communication skills - both verbal & written
  • Strong ability to work well in a team to support each other

Timeline

Receptionist Administrator

Exmouth Wellness Centre
05.2017 - 01.2019

Supervisor

Margaret River IGA
07.2016 - 05.2017

Information Support Officer

Information Privacy, Communities, Child Safety & Disability Services
01.2016 - 04.2016

Administration and Information Officer

Central Screening, Communities
01.2010 - 01.2016

Administration Officer

First National Real Estate
01.2009 - 01.2010

Customer Service Assistant

Bra's N Things
01.2009

Receptionist

Carter Cooper Realty
01.2007 - 01.2009

High School Diploma -

Urangan State High School

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