MEAGAN LOW
Birtinya,QLD
Summary
Professional and knowledgeable receptionist experienced in administrative support and customer service. Offering 10+ years of experience managing company procedures and customer engagement. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
12
12
years of professional experience
Work History
Receptionist Administrator
Exmouth Wellness Centre
05.2017 - 01.2019
- Reception duties including answering high volumes of incoming calls, attending email enquiries, checking patients in & scheduling appointments
- Administrative duties including maintaining medical records inline with privacy legislation, filing and reconciliation of accounts
- Weekly and monthly reporting
- General accounts payable and receivable - cash handling, invoicing and banking
- Liaising with reputable companies to attain new products
- Business marketing to increase client interest
- Working unsupervised to open and close clinic
Supervisor
Margaret River IGA
07.2016 - 05.2017
- Maintained cash counter in running condition, accepted payments and made entries
- Balanced day's transactions at daily cash closing
- Processed and verified payments involving transfer of electronic funds
- Demonstrated friendly and professional attitude towards customers
Information Support Officer
Information Privacy, Communities, Child Safety & Disability Services
01.2016 - 04.2016
- Process material for production to courts under subpoena or other notices in accordance with relevant court procedures, rules and confidentiality provisions of the Child Protection Act 1999
- Liaise, consult, negotiate and provide advice to internal and external clients and organisations in relation to specific subpoenas and other court notices.
- Contribute to the development and maintenance of subpoena policy, procedure and guidelines
- Administrative tasks associated with subpoena management.
Administration and Information Officer
Central Screening, Communities
01.2010 - 01.2016
- Child Safety & Disability Services, Searching and collating of child protection history
- Data entry of applications including potential carers and staff members of Licensed Care Services
- Answering Hotline and email requests from clients and members of the public
- Preparation of General correspondence such as letters of suitability
- Processing Kinship and Adoption Applications
- Criminal history, child protect and traffic history checks, Blue Card applications
- Check lists & Adhoc administration tasks
Administration Officer
First National Real Estate
01.2009 - 01.2010
- First point of contact for all incoming calls and visitors to reception
- Provides information and assistance to all telephone / online enquirers and visitors in a professional and timely manner
- Attends to administrative functions including mail processing, emails, housekeeping, and routine correspondence as required
- Effective processing of applications and contracts
- Advertising
Customer Service Assistant
Bra's N Things
01.2009
Receptionist
Carter Cooper Realty
01.2007 - 01.2009
Education
High School Diploma -
Urangan State High School
Hervey Bay, QLD2006
Skills
- Administration
- Follow Privacy Act Guidelines to carry out tasks
- High levels of record keeping in accordance with privacy legislation
- Strong knowledge of Microsoft Office Suite
- Excellent computer skills - Knowledgeable with General Information Technology (IT)
- Terrific team player but also work well autonomously
- Exceptional organisational and multitasking skills
- Able to type up reports and complete checks according to procedures
- Answering phone calls and directing them to desired outcome
- Providing assistance to other departments and liaise with clients and other government officials
- Customer Service
- Strong communication skills - both verbal & written
- Strong ability to work well in a team to support each other
Timeline
Receptionist Administrator
Exmouth Wellness Centre
05.2017 - 01.2019
Supervisor
Margaret River IGA
07.2016 - 05.2017
Information Support Officer
Information Privacy, Communities, Child Safety & Disability Services
01.2016 - 04.2016
Administration and Information Officer
Central Screening, Communities
01.2010 - 01.2016
Administration Officer
First National Real Estate
01.2009 - 01.2010
Customer Service Assistant
Bra's N Things
01.2009
Receptionist
Carter Cooper Realty
01.2007 - 01.2009
High School Diploma -
Urangan State High School