Meagan Lysek
Spring Farm ,NSW
Summary
A dedicated self-motivated administration professional with a history of meeting company goals within allocated timeframes.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Strong reputation in problem solving, communication and improving customer satisfaction. Eager to contribute to team and company success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Delivery Coordinator
Noble Toyota
2018.01 - Current
- Manage and Coordinate vehicle preparation from purchase to handover
- Respond and Action customer complainants/queries
- Consult and Coordinate third party suppliers, and manage booking dates and transportation
- Arrange distribution of vehicles to remote and instate locations
- Apply Third Party Insurance (CTP) and Vehicle Registration in accordance with NSW RMS Guidelines and ensure all vehicles are to the standard of NSW Road Laws.
- Liaise with brokers and clients regarding financial settlements
- Clerical and Administration duties
- Organise and manage daily scheduling for all Sales Consultants
- Ensure Toyota Australia policies and procedures are adhered to, and the business is complaint
- Assist Sales Manager and General Sales Manager in day-to-day functions of the business
- Delegate work to assisting vehicle specialist
- Manage reception rostering
- First Aid officer
- OH&S Advisor
Registration Clerk
Noble Toyota
2015.08 - 2018.01
- Apply Third Party Insurance (CTP) and Vehicle Registration in accordance with NSW RMS
- Vehicle number plate ordering and maintaining stock levels
- Maintaining Vehicle Demonstrators and Service Loan Cars
- Transferring and disposing sold and purchased vehicles by and for the company.
- Auditing documentations for compliancy
- Clerical and Administrative duties
- Reception assistance
- First Aid officer
- OH&S advisor
Fleet Delivery Coordinator
Noble Toyota
2012.09 - 2015.08
- Consult and Coordinate third party suppliers, and manage booking dates and transportation
- Arrange distribution of vehicles to remote and instate locations
- Process vehicle orders
- Handling Customer inquiries and concerns
- Vehicle handover and deliveries
- Auditing documents for compliance
- Administration and Clerical duties
- First aid office
Customer Experience Consultant
Noble Toyota
2010.06 - 2012.09
- Assist in complaint handling and concerns of customers.
- Make Service Bookings, both inbound and outbound cold calling
- Sales Experience follow-up
- Customer Data base maintenance
- Reception assistance
Receptionist
Noble Toyota
2007.11 - 2010.06
- Answering high-volume, multi-line Phone system and directed call accordingly
- General House keeping
- Overseeing inventory materials monitoring, requisitions and supply re-stocking
- Maintain Printers and Toner stock
- Sort, received and distributed mail between departments and personnel
- Assist the Accounts Department in filing
Assistant Event Coordinator
Royal Automobile Club of Australia
2007.07 - 2007.11
- Assisted in developing and executing decor, theme and ambiance for weddings and functions to satisfy clients vision and budget.
- Worked closely with wait staff for food and beverage requirements for each event.
- Scheduled Banquet, Conference and Training Rooms for Functions and Events.
- Booked and scheduled Members only functions and events.
- Clerical and administrative duties.
Manager/Crew Member
McDonald’s
2002.10 - 2007.06
- Handling cash
- Training
- Stock re-oders
- Customer Service
- Rostering
- Dealing with Contractors
- Organising and Running McHappy Day
- Arranging Servicemen
- Senior First Aid Officer
- Safety Training
Education
Dipolma - Event Management
South Western Institute, Granville College/TAFE
Granville, NSW2007-05
High School Diploma -
East Hills Girls Technology High School
Panania, NSW2004-09
Skills
- Attention to detail
- Time management
- Strong written and verbal communication skills
- Customer Service
- Team player
- Problem solving abilities
- People Management
- Database Management
- Intermediate Word /Excel and PowerPoint
Certification
Department of Education casual employment number - #1514161
Working with Children - Exp 28th June 2029
Senior First Aid Certificate - Exp
Timeline
Delivery Coordinator
Noble Toyota
2018.01 - Current
Registration Clerk
Noble Toyota
2015.08 - 2018.01
Fleet Delivery Coordinator
Noble Toyota
2012.09 - 2015.08
Customer Experience Consultant
Noble Toyota
2010.06 - 2012.09
Receptionist
Noble Toyota
2007.11 - 2010.06
Assistant Event Coordinator
Royal Automobile Club of Australia
2007.07 - 2007.11
Manager/Crew Member
McDonald’s
2002.10 - 2007.06
Dipolma - Event Management
South Western Institute, Granville College/TAFE
High School Diploma -
East Hills Girls Technology High School