Accomplished professional with extensive experience in animal healthcare. Skilled in medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality animal care. Detail-oriented team player with strong organisational skills.
Overview
21
21
years of professional experience
Work History
Property Stylist
Perfectly Presented Properties
05.2018 - 08.2024
Client Liaison: Engaged with clients to understand their needs, ensuring tailored styling solutions for their individual property.
Job Quotation: Provided accurate and detailed quotes for styling projects.
Custom Styling Solutions: Developed and presented creative and functional styling concepts for individual properties, enhancing visual appeal and marketability.
Stock Management: Efficiently selected and packed styling inventory to ensure timely and effective execution of styling projects.
Inventory Management: Utilised "Viberent" software to accurately input and manage inventory data, generating detailed picking lists for the warehouse manager.
Installation and Styling: Executed the installation of design elements, arranging furnishings and décor to create inviting and impactful spaces that highlight property features.
De-Stage and Pack Up: Managed the de-staging process, carefully disassembling and packing up styling items to ensure a smooth transition and preserve the integrity of all stock.
Veterinary Nurse
Wonga Park Veterinary Clinic
06.2016 - 05.2018
Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Maintained accurate medical records for efficient patient care and treatment followup.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
Administered medications to animals in treatment and documented changes in condition.
Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
Administration Manager
Profire Fire Safety Services
09.2008 - 05.2016
Provided prompt and helpful communication by answering phone calls and responding to emails in a friendly yet professional manner.
Efficiently coordinated calendars for a team of 5 instructors, overseeing all meeting and training session arrangements.
Edited, formatted and forwarded audit reports using Microsoft Word and Excel.
Coordinated all local and interstate travel arrangements for our instructors, including booking airfares, accommodation and transportation.
Reconciled company bank accounts using Xero and previously Quickbooks
Completed weekly payroll for all employees
Ordered and coordinated freight of all products ordered via website
Veterinary Nurse
Wantirna Veterinary Clinic
09.2005 - 09.2008
Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Maintained accurate medical records for efficient patient care and treatment followup.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
Administered medications to animals in treatment and documented changes in condition.
Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Conducted laboratory tests, including blood work and urinalysis, and interpreted results to support accurate diagnosis and treatment.
Assisted veterinarians with radiographs and ultrasounds.
Veterinary Nurse
Chirnside Park Veterinary Clinic
01.2004 - 01.2005
Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Maintained accurate medical records for efficient patient care and treatment followup.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.
Administered medications to animals in treatment and documented changes in condition.
Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Conducted laboratory tests, including blood work and urinalysis, and interpreted results to support accurate diagnosis and treatment.
Assisted veterinarians with radiographs and ultrasounds.