Hi, I’m
Meegan Fiore
Human Resources
Bunbury,WA
Summary
Personable Hunan Resource Advisor with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies, developing and enhancing employee onboarding and orientation processes. Successfully collaborated with all departments to create a 100% virtual onboarding for new hires. An outstanding problem solver with an eagerness to learn. Excellent communicator and effective team leader who thrives in a deadline driven environment. Able to manage both internal and external relationships with appropriate sense of urgency and courtesy.
Overview
15
years of professional experience
3
years of post-secondary education
Work History
Fulton Hogan IndustriesBunbury, WA
Human Resources Advisor
03.2020 - Current
Job overview
- Coordinated employment offers with management and extended offers to selected candidates.
- Reviewed human resources paperwork for accuracy and completeness.
- Identified development opportunities and succession gaps.
- Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
- Developed and monitored employee recognition programs.
- Administered employee benefits programs and assisted with open enrollment.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Advocated for staff members, helping to identify and resolve conflicts.
- Completed human resource operational requirements by scheduling and assigning employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Fostered positive work environment through comprehensive employee relations program.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Coordinated technical training and personal development classes for staff members.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Health First GroupBunbury, WA
Clinic Office Manager
03.2019 - 03.2020
Job overview
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Collaborated with store manager to maintain daily operations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Coordinated patient care services with staff, physicians, patients and other practice departments.
- Provided administrative support by maintaining complete patient documents.
- Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
- Created and maintained patient charts as part of patient admission process.
- Observed staff performance to monitor conflict management and performance skills.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Liaised with health insurance companies to process insurance claims and maximize reimbursements.
Telstra Business CentreBunbury, WA
Store Manager
02.2016 - 01.2019
Job overview
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Fiore ContractorsBunbury, WA
Business Owner
01.2009 - 12.2018
Job overview
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Devised processes to boost long-term business success and increase profit levels.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Lent business acumen to meet day-to-day strategic objectives.
- Served as principal stakeholder over organization's complete operations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
ZamelsBunbury, WA
Store Manager
01.2014 - 01.2016
Job overview
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Developed and implemented successful staff incentive programs to motivate employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Curtin University Perth, WA
Online Degree from Psychology
07.2022 - Current
Vocational Education And Training Bunbury, WA
Certificate III from Business
01.2021 - 01.2022
Bunbury Catholic College Bunbury, WA
High School Diploma
01.2006 - 12.2006
Skills
Strong work ethic, with a proven ability to handle multiple tasks and work under pressure
Ability to work autonomously or in a team environment
Strong interpersonal and written communication skills
Quick learner, with a high degree of flexibility to adapt to the changing requirements of the business
Strong organizational skills
Loyal, honest and reliable, the business’ interests at the forefront of any decision
Loyal, honest and reliable, the business’ interests at the forefront of any decision
Advanced level Microsoft Office Suite (Excel, Word, PowerPoint)
Recruitment
References
- Maria Kane - People Manager - Fulton Hogan - 0499 701 401
- Greg Robinson - CEO/Owner - Dianella Electrics - 0427 958 498
- Lisa James - Superintendant - Roy Hill - 0439 907 184
Timeline
Curtin University
Online Degree from Psychology
07.2022 - Current
Vocational Education And Training
Certificate III from Business
01.2021 - 01.2022
Human Resources Advisor
Fulton Hogan Industries
03.2020 - Current
Clinic Office Manager
Health First Group
03.2019 - 03.2020
Store Manager
Telstra Business Centre
02.2016 - 01.2019
Store Manager
Zamels
01.2014 - 01.2016
Business Owner
Fiore Contractors
01.2009 - 12.2018
Bunbury Catholic College
High School Diploma
01.2006 - 12.2006