Meena Ale
Lenah Valley
Summary
Compassionate and dedicated Personal Care Assistant with more than 3 years of experience providing high-quality care to residents in aged care settings. Skilled in supporting individuals with diverse needs, including personal hygiene, mobility, and daily living activities. Flexible, reliable, and equipped with my car, I am eager to apply my knowledge, strong work ethic, and resident-centred approach in a PCA role that allows me to continue making a positive impact on the lives of those I care for.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Higher Life Australia
Hobart
08.2025 - Current
- Assisted clients with daily living activities and personal care.
- Developed and implemented individualized support plans for clients.
- Coordinated transportation and community access for clients.
Personal Care Assistant
Uniting Agewell Ningana
Sorell
05.2025 - Current
- Provide personal care to residents, including assistance with hygiene, dressing, mobility, and feeding, while maintaining dignity and comfort.
- Support residents with dementia and other cognitive conditions using person-centered care approaches.
- Monitor and report changes in residents’ physical or emotional health to nursing staff promptly.
- Assist with rehabilitation exercises and basic treatments under the supervision of registered nurses.
- Engage residents in recreational and social activities to promote mental well-being and reduce isolation.
Personal Care Assistant (PCA)
Royal Freemasons Coppin Centre Aged Care
Melbourne
03.2022 - 04.2025
- Provided personal care assistance, including hygiene support, mobility aid, and nutrition management for aged care residents.
- Supported residents with dementia and behavioral challenges through tailored therapy plans.
- Supported nurses with wound care under supervision.
- Observed and documented changes in residents' conditions and escalated concerns for senior staff.
- Assisted in rehabilitation exercises and administered basic treatments under supervision.
- Assisted residents in recreational activities and accompanied them on outings with the recreation staff, promoting social engagement and well-being.
- Maintained accurate documentation of resident care and progress.
Customer Service
Schintz Melbourne Centre
06.2023 - 03.2025
- Greeted and seated customers warmly, creating a friendly and welcoming atmosphere.
- Took accurate orders, clearly explained menu options, and accommodated special requests.
- Served food promptly and regularly checked in to ensure customer satisfaction.
- Handled complaints and feedback professionally, provided timely solutions, and escalated issues when necessary.
- Maintained a clean and inviting environment to enhance the dining experience and encourage repeat visits.
Education
Master of Business Administration -
Kaplan Business School
Melbourne, VICBachelor of Business Administration -
Quest International College -Pokhara University
NepalCertification
- CHC33015 Certificate III in Individual Support, Melbourne City College Australia, 12/01/22
- First Aid and CPR
- Working with Children Check
- Covid-19 Infection Control Training
- NDIS Worker Orientation Module
- Hand Hygiene Certificate
- Flu Shot
References
Aashma Dahal 0410 739 592
Email- aashmad414@gmail.com
Timeline
Disability Support Worker
Higher Life Australia
08.2025 - Current
Personal Care Assistant
Uniting Agewell Ningana
05.2025 - Current
Customer Service
Schintz Melbourne Centre
06.2023 - 03.2025
Personal Care Assistant (PCA)
Royal Freemasons Coppin Centre Aged Care
03.2022 - 04.2025
Master of Business Administration -
Kaplan Business School
Bachelor of Business Administration -
Quest International College -Pokhara University