Meena Nagarkoti
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and a calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Attentive and focused healthcare professional with hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
14
14
years of professional experience
Work History
Patient Service Assistant
Auburn Hospital
2023.03 - Current
- Maintain nominated areas in a clean state in accordance with the specified work schedules and cleaning systems.
- Apply OH&S principles in accordance with the Occupational Health and Safety policies.
- Remove rubbish and waste, including cytotoxic and clinical waste and sharps containers
- Clean patient rooms and equipment in room/s when required and on discharge according to Standard Operating Procedures
- Ensure adequate quantities of washroom supplies are available within the areas serviced and that dispensers are restocked and have the correct expiry date
- Assist the nursing staff with the intra/inter-ward movements
- Maintain and utilise patient movement including wheelchairs when required
Café Supervisor/ Customer Service/Coffee Barista
Woolworths Group
2018.02 - 2023.03
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
Customer Service/Barista/All rounder
Piccolo ME
2016.01 - 2018.01
- Increased sales and promoted loyalty by providing customers with warm and friendly service
- Welcomed customers, answered questions regarding the menu items and processed all the transactions
- Prepared food and beverages and supported weekly stock display.
Customer service/Cashier/All rounder
Pattison's Patisserie
2018.06
- Answering calls by addressing customer inquires, solving problems and providing information
- Taking Orders of customers via phone and also in person
- Earned management trust by serving as key holder responsibly opening and closing store
- Production management.
Barista All Rounder/Cashier/ Retailer
Zouki café
2012.03 - 2014.01
- Consistently provided friendly and excellent customer service and hospitality
- Built loyal clientele through friendly interactions and consistent appreciation
- Maintained high standards of customer service during high volume fast-paced operations.
Receptionist
Food link Australia Pty Ltd
2011.08 - 2012.05
- Answered and managed incoming and outgoing calls while recording accurate messages
- Maintained a clean reception area, including associated areas
- Assisted senior recruiting staff with career fairs and recruiting events.
Food And Beverages Attendant
Young Alfred Restaurant
2010.01 - 2013.07
- Consistently provided professional, friendly and engaging service
- Guided guests through menus while demonstrating thorough knowledge of the food beverages
- Developed and maintained positive working relationships with others to reach business goals.
Education
Bachelor of Science - Nursing
Australian Catholic University
Sydney, NSW2024
BBA - Accounting
Holmes Institute of Sydney
Sydney, NSW01.2014
Professional Year - Skilled Migration Internship Programme
Queensland and International Business Academy - Sydney
Sydney, NSW01.2014
Diploma - Management
Uniworld Institute in Sydney
Sydney, NSW01.2009
Skills
- Vital signs monitoring
- Direct Patient Care
- Pain assessment
- Infection Control
- Patient Care and Assessment
- Medication Administration
- Wound Care and management
- Tracheostomy Care
- Mobility Assistance
- Care Plan Management
- Team Collaboration
- First Aid and CPR
- EMR/EHR/eRic Software
- Punctual and Reliable
- Discharge Planning
Professional Experiences
Healthcare Facility name | Location
- Blacktown Hospital -10/10/2022 - 21/10/2022
80 Hours Medical
- Cumberland Hospita l-15/05/2023 - 09/06/2023 -
160 Hours Mental Health
- Bankstown-Lidcombe Hospita l - 08/01/2024 - 02/02/2024
160 Hours Surgical
- Liverpool Hospital (ICU) - 27/05/2024 - 21/06/2024
160 Hours Medical
- Auburn Hospital - 22/07/2024 - 26/07/2024
40 Hours General
Timeline
Patient Service Assistant
Auburn Hospital
2023.03 - Current
Customer service/Cashier/All rounder
Pattison's Patisserie
2018.06
Café Supervisor/ Customer Service/Coffee Barista
Woolworths Group
2018.02 - 2023.03
Customer Service/Barista/All rounder
Piccolo ME
2016.01 - 2018.01
Barista All Rounder/Cashier/ Retailer
Zouki café
2012.03 - 2014.01
Receptionist
Food link Australia Pty Ltd
2011.08 - 2012.05
Food And Beverages Attendant
Young Alfred Restaurant
2010.01 - 2013.07
Bachelor of Science - Nursing
Australian Catholic University
BBA - Accounting
Holmes Institute of Sydney
Professional Year - Skilled Migration Internship Programme
Queensland and International Business Academy - Sydney
Diploma - Management
Uniworld Institute in Sydney
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