Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meena Ravikumar

Sydney,NSW

Summary

Experienced and dependable Trade Finance professional recently complemented by a Master of Information Systems degree, blending strong management acumen with advanced technical and analytical skills. Equipped with a robust problem-solving ability, excellent communication, and a commitment to continuous learning. Proven track record of driving team success, resolving operational challenges, and optimizing business processes through innovative system enhancements. Enthusiastic team player ready to take on new responsibilities and contribute to organizational growth and efficiency.

Overview

9
9
years of professional experience

Work History

Process Expert - Trade Operations

Barclays Global Service Centre
01.2017 - 01.2022
  • Providing Operatons support for the key products and services for Trade Finance Clients.
  • Handling Thousands of transactions per year which help facilitate the financing of goods and services around the world.
  • Helping a customer by the bank handling documentation related to Import Collections Transactions and providing finance or guaranteeing payments.
  • Effectively handles checking and evaluating Import collection documents.
  • Closely coordinated with the corporate clients and bank counterparts to ensure parallel processing.
  • Ensured all required periodic reporting is carried out prior to deadlines.

Process Advisor - Customer Home Assistance

Barclays Global Service Centre
01.2013 - 01.2017
  • Identifying and maintaining the mortgage arrears/excess customers at the pre-litigation stage.
  • Reviewing the customers' Budget planner and suggesting to them the best repayment proposal for mortgage repayment.
  • Handled fund transfer internally based on customer's request.
  • Issuing Ad-hoc letters to clients and third parties based on their demand.
  • Register, Update and deregister the Bankruptcy and Individual Voluntary Arrangement customer details in the system database.

Process Advisor - ISA Transfer Out

Barclays Global Service Centre
02.2013 - 06.2013
  • Verification of ISA Transfer Out request and acknowledgment to customers.
  • Amending the clients' accounts once we are in receipt of Transfer Out funds.

Education

Master of Science - Information Systems

Holmes Institute
Sydney, NSW
07-2025

Bachelor of Engineering - Electronics and Communication

Mohamed Sathak Engineering College
Tamil Nadu, India
01.2012

Higher Secondary School Certificate -

Victory Matriculation Hr. Sec. School
Tamil Nadu, India
03-2008

Secondary School Leaving Certificate -

Victory Matriculation Hr. Sec. School
Tamil Nadu, India
06-2006

Certificate in International Trade Finance - undefined

The London Institute of Banking and Finance
01.2021

Skills

  • Skilled in Microsoft Programs
  • Efficient Multi-tasker
  • Conflict Resolution
  • Excellent workflow and Time Management
  • Customer experience
  • Operational excellence

Timeline

Process Expert - Trade Operations

Barclays Global Service Centre
01.2017 - 01.2022

Process Advisor - ISA Transfer Out

Barclays Global Service Centre
02.2013 - 06.2013

Process Advisor - Customer Home Assistance

Barclays Global Service Centre
01.2013 - 01.2017

Certificate in International Trade Finance - undefined

The London Institute of Banking and Finance

Master of Science - Information Systems

Holmes Institute

Bachelor of Engineering - Electronics and Communication

Mohamed Sathak Engineering College

Higher Secondary School Certificate -

Victory Matriculation Hr. Sec. School

Secondary School Leaving Certificate -

Victory Matriculation Hr. Sec. School

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Meena Ravikumar