Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
MEENAKSHI .

MEENAKSHI .

Marayong,NSW

Summary

Customer service representative with expertise in complaint resolution and order processing. Demonstrated ability to enhance customer satisfaction through effective problem-solving and communication. Proven track record of achieving high customer retention rates. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

RESTAURANT
baukam hills, NSW
04.2025 - Current
  • Assisted customers with inquiries via phone and email.
  • Processed customer orders using company software systems.
  • Resolved complaints by providing effective solutions and support.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service delivery.
  • Provided product information to help customers make informed decisions.
  • Participated in training sessions to learn company policies and procedures.

Customer Service Representative

subway
Sydney, NSW
03.2025 - 03.2025
  • Processed customer orders using company software systems.
  • Provided product information to help customers make informed decisions.
  • Followed up with customers to ensure satisfaction and address concerns.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Aged Care Worker

health care
toongabie, NSW
02.2025 - 03.2025
  • Assisted residents with daily living activities and personal hygiene.
  • Participated in training sessions to enhance caregiving skills and knowledge.
  • Provided companionship and emotional support to elderly clients.
  • Responded quickly to emergency situations involving elderly clients.
  • Maintained records of client care plans and progress notes.

Customer Service Cashier

united
MELBOURNE, VICTORIA
12.2024 - 02.2025
  • Processed customer transactions efficiently and accurately at United locations.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Counted and balanced cashier drawers.

Packing, Shipping, and Receiving Assembler

hallam warehouse
MELBOURNE, VICTORIA
12.2024 - 01.2025
  • Pack products accurately for shipment using designated packing materials.
  • Receive incoming shipments and inspect items for damage or discrepancies.
  • Maintain a clean and organized workspace following safety protocols.
  • Document inventory levels and report shortages to management promptly.

Education

Master of Accountancy - Accounting

Charles Darwin University
Darwin, NT
11-2025

MBA - Hospitality And Tourism Management

Victorian Institute of Technology Sydney
Central Nsw
08-2025

Age Care Course - Support Worker And Disability

Australian Community And Management College
Sydney, NSW
01-2025

BBA - Accounting And Finance

Punjabi University
Patiala
06-2024

Skills

  • Financial analysis
  • Customer service
  • Project management
  • Data entry
  • Microsoft Excel
  • Team collaboration
  • Caregiving techniques
  • Problem resolution
  • Communication skills
  • Positive and professional
  • Microsoft Office Suite
  • Business development

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Certification

  • age care certificate

References

References available upon request.

Timeline

Customer Service Representative

RESTAURANT
04.2025 - Current

Customer Service Representative

subway
03.2025 - 03.2025

Aged Care Worker

health care
02.2025 - 03.2025

Customer Service Cashier

united
12.2024 - 02.2025

Packing, Shipping, and Receiving Assembler

hallam warehouse
12.2024 - 01.2025

Master of Accountancy - Accounting

Charles Darwin University

MBA - Hospitality And Tourism Management

Victorian Institute of Technology Sydney

Age Care Course - Support Worker And Disability

Australian Community And Management College

BBA - Accounting And Finance

Punjabi University

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