Meenakshi Suryawanshi
Oran Park,NSW
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Aditya Spices
02.2023 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
Administrative Support Staff
CIT-Tourism & Business Administration Dept
09.2018 - 12.2018
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Provided clerical support by copying, faxing and filing documents
- Managed office inventory by restocking supplies
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Running errands to the post office, office supply store etc..
- Helming the reception desk when necessary.
Education
Master Of Commerce (M.Com) -
Baba Shieb Ambedkar
03.2005
Bachelor Of Commerce (B.Com) -
Devgiri Degree College
03.2003
Board Of Intermediate Education -
Aurangabad India
03.2000
High School Diploma -
St Lawrence High School
03.1998
Skills
- Proficient in handling computers and dealing with Excel; word; pdf
- Professional commerce application like Tally
- Completed WESP certificate 2 in Business Administration 2018
Availability
- Monday: 9am-5pm
- Tuesday: 9am-5pm
- Wednesday: 9am-5pm
- Thursday: 9am-2pm
- Friday: 9am-2pm
- Saturday and Sunday: Unavailable on these days
Worksummary
Certificate II in Business Management, Administrative Support Staff, CIT-Tourism & Business Administration Dept Canberra ACT, 09/2018 to 12/2018, Kept physical files and digitized records organized for easy updating and retrieval by authorized team members., Provided clerical support by copying, faxing and filing documents., Managed office inventory by restocking supplies., Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information., Running errands to the post office, office supply store etc..., Helming the reception desk when necessary.
Volunteer Experience
Vinnies, 2018, 2018, customer service, product sales, store organizing, POS experience (cash register), money handling
References
Amit Kumar Vaditya, 0435817747
Languages
Hindi
Full Professional
Marathi
Full Professional
English
Full Professional
Timeline
Customer Service Cashier
Aditya Spices
02.2023 - 03.2024
Administrative Support Staff
CIT-Tourism & Business Administration Dept
09.2018 - 12.2018
Master Of Commerce (M.Com) -
Baba Shieb Ambedkar
Bachelor Of Commerce (B.Com) -
Devgiri Degree College
Board Of Intermediate Education -
Aurangabad India
High School Diploma -
St Lawrence High School