I am an efficient and motivated professional seeking an opportunity to join an organisation where I can utilise and enhance my knowledge and skills. I aim to contribute to the organisation's growth while evolving as a successful individual.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress and Housekeeping Team Leader
The Hills Lodge Hotel & Spa
01.2016 - Current
Provide excellent service to guests, ensuring a pleasant dining experience
Address and resolve any customer complaints or issues in a professional manner
Oversee and coordinate the activities of the housekeeping staff to ensure high standards of cleanliness and service
Train new staff members on housekeeping procedures and company policies
Manage housekeeping supplies and equipment, ensuring they are stocked and maintained
Ensure all housekeeping activities comply with health and safety regulations
Liaise with other departments to coordinate housekeeping activities and ensure guest satisfaction.
Scrub Scout Nurse
Operating Theatres - Royal North Shore Hospital
01.2022 - 02.2024
Practise in accordance with current standards including the ACORN standards and the NMBA Enrolled Nurse standards of practice
Educate and demonstrate the application of knowledge based on standards for practice of perioperative nursing and principles which include asepsis and aseptic techniques, documentation, infection prevent and control, quality improvement, waste management
Participate in multidisciplinary preoperative preparation for the scheduled procedure and to the attend team briefings
Participate in the 'Time Out' process; confirming patient's identification to ensure patient safety, ensuring valid consent, correct surgical site, confirming patient's allergies and sensitivities
Maintaining the sterility and integrity of supplies and dispensed to the surgical team
Perform the surgical count (instrument and scout nurse) Remaining vigilant throughout the surgical procedure to recognise and respond to the patient's changing condition, recognise intra-operative complications and responding appropriately
Demonstrate requisite technical and procedural knowledge and skills including, complying with infection prevention and control requirement and use of approved PPE.
Waitress
Eden Venues
01.2021 - 07.2022
Welcoming guests in a friendly and courteous manner
Delivering food and beverage service in a professional manner
Cleaning and refilling food and beverage items as required
Attending to guests needs and requests
Clearing tables and hall after the functions Other duties as required.
Dental Assistant & Receptionist
Newington Dental Care
08.2015 - 02.2020
Set up and restore the treatment rooms for each procedure using proper infection control and barrier techniques
Sterilising all instruments and equipment as required by the clinic standards
Correctly documenting patient treatment notes and dental charting as required
Maintaining patient confidence and protect operations by keeping information confidential
Maintaining a safe and clean working environment by complying with procedures, rules, and regulations
Protecting patients and employees by adhering to infection control policies and protocols
Helping patients feel comfortable before, during and after dental treatment
Maintaining the reception area and amenities
Answering incoming telephone calls and greeting patients on arrival
Scheduling appointments and collecting payment
Education
Bachelor of Nursing -
Australian Catholic University
Sydney, NSW
01.2024
Diploma of Nursing -
Torrens University Australia
Sydney, NSW
06.2018
High School Diploma -
Blacktown Girls High School
01.2011
Skills
Excellent customer service skills
Strong teamwork abilities
Proficient in practical and technical skills
Capable of planning my own workload effectively
Aware of health and safety issues
Possess an enquiring and analytical mindset
Detail-oriented with a high level of accuracy
Able to meet deadlines consistently
Strong problem-solving capabilities
Proficient in maths and IT skills
Able to work both independently and as part of a team