Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic

Meerium Fernando

Wollert,Victoria

Summary

Dynamic and dedicated second year psychology undergraduate student with a strong work ethic, honed at Lovisa, where I excelled in achieving KPIs and delivering exceptional customer service. My interpersonal skills and effective time management contributed to a positive team environment, ensuring customer satisfaction and operational efficiency. I am committed to excellence in every task I do. Versatility is a requirement in any task I undertake, and I adapt well to changing conditions with a resourceful and hardworking mindset. Dedicated to advancing professionally, I hold quality and teamwork in the highest esteem.

Overview

2
2
years of professional experience

Work History

Lovisa Team Member

Lovisa
11.2024 - Current
  • Assisted customers with product selection and ordering process, with expertise and knowledge on products in store.
  • Operated cash registers to process payments from customers.
  • Provided amazing customer service support, leaving customers satisfied.
  • Collaborated and worked well with all team members, creating a strong, positive environment.

Receptionist

Bundoora Family Clinic
11.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Cleaned up GP rooms and left practise clean for the next day after afternoon shifts.
  • Responded to inquiries from callers seeking information.

Florist

Westfield, Plenty Valley
11.2023 - 01.2024
  • Managed closing of florist shop.
  • Prepared potted plants and meticulously cared for flowers, watering, refilling, and swapping pots and cans.
  • Greeted customer needs and provided suggestions.
  • Did simple bouquet wrappings.

Education

Bachelor of Psychology -

Monash University
Clayton, VIC

2018-2023 -

Our Lady of Mercy College
Heidelberg, VIC

Skills

  • Achieving KPIs and targets
  • Managing time effectively
  • Interpersonal skills
  • Strong work ethic
  • Punctuality
  • Commitment and dedication to my work
  • Positive mindset!

Additional Information

Referees on request

Languages

English
Professional
Sinhalese
Professional

References

References available upon request.

Timeline

Lovisa Team Member

Lovisa
11.2024 - Current

Receptionist

Bundoora Family Clinic
11.2023 - 05.2024

Florist

Westfield, Plenty Valley
11.2023 - 01.2024

Bachelor of Psychology -

Monash University

2018-2023 -

Our Lady of Mercy College
Meerium Fernando