Detail-oriented team player with strong organizational skills, able to effectively manage multiple tasks simultaneously while maintaining a high degree of accuracy.
Overview
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1
Certification
Work History
Concierge
Gallery by Crown
Consistently delivered exceptional customer service through prompt and courteous handling of inquiries, reservations, and requests.
Managed front desk operations, greeted visitors, managed phone calls, and handled mail.
Maintained the integrity of security protocols by diligently monitoring CCTV, verifying visitor credentials, and accurately maintaining visitor logs.
Collaborated with team members to ensure smooth operations and comprehensive support for residents and guests.
IT Help desk
Kampar Chartered Accountants
Installed and configured servers, monitors, networking, and other IT equipment.
Provided technical maintenance and support for hardware and software, successfully troubleshooting issues and resolving problems
Handled IT queries and requests, providing support in LAN/WAN environments. Managed data retrieval from databases to ensure quality and accessibility.
Store Team Member
Contributed to a well-organized store environment in partnership with team members.
Oversaw the smooth functioning of customer service operations, including handling interactions and processing transactions.
Delivery Driver
Efficiently delivered packages, ensuring timely and accurate customer service
Managed vehicle operations and safety checks, effectively communicated with customers, and ensured adherence to security protocols for delivery protection.
Warehouse Team member
Managed inventory, processed shipments, and ensured accurate order fulfillment as key warehouse tasks.
Education
Bachelor of Science - Mechanical Engineering Technology
The University of Lahore
Master of Science - Information And Communication Technology
Canterbury Institute of Management
Sydney, NSW
Skills
Microsoft Office Suite
Customer Service
Highly Adaptable
Strong Work Ethic
Effective problem solving
AutoCAD
AutoDesk Inventor
Previously Gained Overseas Experiences
10 months, HR Engineering Centre, Production Engineer, Planned, directed, and coordinated operations at Haroon Engineering Center, overseeing continued performance and ensuring that project deadlines are adequately met according to standards and requirements.
2.6 Years, Voi., Customer Support Supervisor, Worked as a Team Supervisor providing customer support for multiple offshore companies. Coordinated employee schedules according to shift changes and availability.
1 Years, Mindbridge.co, BI Team Member, Managing and optimizing databases to ensure data quality, integrity, and accessibility. Addressing user inquiries and troubleshooting issues to ensure smooth operation.
References
Available on Request
Certification
RSA & RSAT
First Aid Certification
Security II
Graphic Designin
Microsoft Office Suite
Timeline
Concierge
Gallery by Crown
IT Help desk
Kampar Chartered Accountants
Store Team Member
Delivery Driver
Warehouse Team member
Bachelor of Science - Mechanical Engineering Technology
The University of Lahore
Master of Science - Information And Communication Technology
Design/Trade Consultant at RH – The Gallery at Cherry Creek & The Gallery at Highland VillageDesign/Trade Consultant at RH – The Gallery at Cherry Creek & The Gallery at Highland Village