Meet Mistry
Windsor Gardens,SA
Summary
Accredited Mechanical Engineer accomplished in mechanical engineering design and production. Works great with team members to optimize designs and achieve project specifications and deadlines. Analytical in approaching and solving technical problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mechanical Engineering Technician
Brice Metals
10.2023 - Current
- Execute equipment operations with precision, guided by stringent work instructions and Safe Operating Procedures, with a focus on enhancing product quality control and streamlining production workflows within the steel
manufacturing domain. - Ensure strict adherence to design drawings and engineering specifications during equipment operations, verifying alignment with design intent and functionality requirements to uphold product quality and performance standards.
- Perform comprehensive pre-operational equipment maintenance inspections, swiftly diagnosing and rectifying faults to uphold uninterrupted production cycles.
- Apply process optimization methodologies to row material processing, ensuring strict adherence to job specifications and documentation, while maximizing throughput efficiency and minimizing resource wastage.
- Apply precision handling and packaging methodologies to ensure the secure and efficient transportation of finished steel products, incorporating specialized packaging materials ond labelling protocols to meet customer specifications and regulatory requirements.
Fresh Convenience Team Member
Woolworths Supermarket
11.2019 - 05.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
Energy Specialist
Origin Energy
04.2023 - 10.2023
- Guide new/existing customers through the acquisition and move journey, ensuring utility needs are met whilst delivering exceptional customer service.
- Identify/Anticipate customer product needs through curious
questioning and effectively resolving those through first contact. - Understand the product options available and how these can be used to resolve customer needs/issues.
- Identify opportunities for business improvement and initiate change requests through working group functions to improve business processes.
- Provide continuous feedback on opportunities to improve the customer experience through Kraken.
Sales Consultant
Origin LPG
09.2022 - 04.2023
- Identifying opportunities to grow Origin’s customer base through acquiring new customers/accounts or retaining existing; by cross-selling on existing fuels, or by renewing their contracts.
- Advocating for and promoting Origin Energy as a leading LPG provider by delivering exceptional quality customer service to new and existing Origin Energy customers.
- Keeping customer at the centre of the consultant’s thinking by taking responsibility and ownership for the customer journey with Origin from choosing Origin as their provider through
to retention activity. - Delivery of an exceptional customer experience through effective needs identification and efficient, accurate processing of customer requests which results in first contact resolution.
Inbound Sales & Customer Service Representative
TSA Group
10.2021 - 09.2022
- Supporting Telstra with acquiring, engaging and retaining Telstra’s customer base.
- Adhering to TSA’s overall sales methodology in order to present a solution that best meets the customer’s needs and offers genuine value for the customer.
- Effectively manage inbound queues as required.
Mechanical Design Engineer
Bectochem Consultants & Engineers Private Limited
11.2018 - 10.2019
- Developed detailed 3D models and drawings, ensuring accurate communication of design intent to fabrication teams.
- Supported engineering design development through analysis and simulation of prototypes and 3D computer models.
- Collaborated with other teams to develop and implement product improvements to enhance performance.
- Created CAD models and drawings for Isolator designs.
Education
MBA/Master of Global Project Management - Business/Project Management
Torrens University Australia
Adelaide, SA08.2021
Bachelor of Engineering - Mechanical Engineering
Uka Tarsadia University
India07.2014
Skills
- Computer-Aided Design
- Geometric dimensioning and tolerancing
- Effective Communication
- Engineering Mathematics
- Manufacturing Processes
Certification
- Forklift License
- Overhead Crane
- AutoCAD certificate
Hobbies
Gaming, Movies, Reading, Clay Modelling, Guitar
Languages
English
Full Professional
Hindi
Professional Working
Gujarati
Native or Bilingual
Timeline
Mechanical Engineering Technician
Brice Metals
10.2023 - Current
Energy Specialist
Origin Energy
04.2023 - 10.2023
Sales Consultant
Origin LPG
09.2022 - 04.2023
Inbound Sales & Customer Service Representative
TSA Group
10.2021 - 09.2022
Fresh Convenience Team Member
Woolworths Supermarket
11.2019 - 05.2024
Mechanical Design Engineer
Bectochem Consultants & Engineers Private Limited
11.2018 - 10.2019
MBA/Master of Global Project Management - Business/Project Management
Torrens University Australia
Bachelor of Engineering - Mechanical Engineering
Uka Tarsadia University
- Forklift License
- Overhead Crane
- AutoCAD certificate
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