Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meet Pandit

Kelso,NSW

Summary

Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Shop Assistant

Harris Farm Markets
11.2023 - Current
    • Completed daily tasks accurately and on-time to support shop needs.
    • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
    • Greeted customers entering store and offered assistance with requirements.
    • Checked incoming orders and organized new stock.
    • Assisted customers with prompt and polite support in-person and via telephone.
    • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
    • Handled customer inquiries and suggestions courteously and professionally.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Maximized safety and production levels by frequently cleaning and organizing work areas.
    • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Customer Service Representative

Coles Express
05.2022 - 11.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Monitored customer feedback and made adjustments to improve service quality.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Sales Assistant

Harvey Norman Flagship Store Auburn
09.2019 - 03.2022
    • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
    • Established rapport with customers using active listening and interpersonal skills.
    • Communicated orders to vendors, scheduling carriers for pickup if needed.
    • Researched new clients for sales team, inputting contact information into Salesforce.
    • Facilitated ordering and processing of business cards and nameplates for sales team.
    • Prepared PowerPoint presentations and Word documents for sales presentations.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Prioritized helping customers over completing other routine tasks in store.

Education

Master of Professional Accounting - Accounting

Holmes Institute
Townhall, Sydney
02.2022

Bachelor of Commerce - Accounting

Gujarat University
Ahmedabad, India
05.2019

Skills

  • Territory Expansion
  • Customer Liaison
  • Industry Trends
  • Community Networking
  • Product and Service Knowledge
  • Customer Engagement
  • Product Demonstrations
  • Handling Customer Complaints

Timeline

Shop Assistant

Harris Farm Markets
11.2023 - Current

Customer Service Representative

Coles Express
05.2022 - 11.2023

Sales Assistant

Harvey Norman Flagship Store Auburn
09.2019 - 03.2022

Master of Professional Accounting - Accounting

Holmes Institute

Bachelor of Commerce - Accounting

Gujarat University
Meet Pandit