Meet Patel
Wyndham Vale
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
TAB
03.2024 - Current
- Maintaining all sports betting records
- Conducting Risk assessments
- Managed customer accounts efficiently.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
ASSISTANT BRANCH MANAGER
Paddy Power
02.2023 - 12.2023
- Maintaining daily records related to sports betting
- Conducting Risk assessments
- Team lead, managed and trained team members
BRANCH MANAGER
Dominos
02.2022 - 02.2023
- To manage and train team members
- A key holder and store in charge responsible for complete operations of the store
- Implement marketing strategies and activities to promote the business to meet weekly KPI targets relating to sales
PRODUCTION ASSISTANT
Galeta Bakery
10.2021 - 01.2022
- Assisting in packaging of goods
- Keep track of inventory
- Gave marketing advice to promote sales
SOCCER COACH
Barca Football Academy
02.2021 - 09.2021
- Coach & Manager for under19 football teams (girls and boys)
- Event coordinator for Barca events
MARKETING EXECUTIVE
Zelos International Pvt Ltd
06.2019 - 11.2020
- Supported marketing campaign
- Social media outreach
- Assisting in creation of content for marketing channel
Education
Master of Science - Marketing Management
Brunel University
London, UK06-2023
MBA - Sports Management
Indian Institute of Sports Management
Mumbai05-2021
BBA - Business Administration
Navarachna University
Vadodara, India 05-2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Computer proficiency
Languages
English
Hindi
Gujarati
Timeline
CUSTOMER SERVICE REPRESENTATIVE
TAB
03.2024 - Current
ASSISTANT BRANCH MANAGER
Paddy Power
02.2023 - 12.2023
BRANCH MANAGER
Dominos
02.2022 - 02.2023
PRODUCTION ASSISTANT
Galeta Bakery
10.2021 - 01.2022
SOCCER COACH
Barca Football Academy
02.2021 - 09.2021
MARKETING EXECUTIVE
Zelos International Pvt Ltd
06.2019 - 11.2020
Master of Science - Marketing Management
Brunel University
MBA - Sports Management
Indian Institute of Sports Management
BBA - Business Administration
Navarachna University
Similar Profiles
Ty'Koiya PhillipsTy'Koiya Phillips
Merchandiser at TAB Retail RemodelingMerchandiser at TAB Retail Remodeling
Michael CloonanMichael Cloonan
Designer at TAB Retail RemodelingDesigner at TAB Retail Remodeling
Gavin SiegertszGavin Siegertsz
Shipping and Receiving Specialist at Tab Labs IncShipping and Receiving Specialist at Tab Labs Inc