Meet Patel
South Morang,Australia
Summary
Client Relationship Manager adept at fostering robust client connections and driving customer satisfaction. Proven expertise in project management and customer experience, leveraging analytical skills to enhance client engagement and loyalty. Committed to innovative solutions and streamlined communication, aspiring to lead initiatives that redefine client relations within the healthcare industry.
Experienced client relationship manager with a proven ability to cultivate and maintain strong partnerships. Skilled in understanding client needs, providing personalized solutions, and ensuring customer satisfaction. Proficient in building rapport and trust to foster long-term relationships. .
Overview
4
4
years of professional experience
Work History
Client Relationship Manager
Wise Healthcare
Melbourne, Australia
06.2023 - Current
- Cultivated strong client relationships, enhancing customer retention and achieving noticeable results in satisfaction ratings.
- Analyzed client feedback to tailor service offerings, leading to marked improvements in client engagement and loyalty.
- Coordinated cross-functional teams to address client needs, streamlining communication and ensuring timely resolution of issues.
- Implemented a CRM system to track client interactions, resulting in improved follow-ups and substantial growth in service efficiency.
Occupational Therapist
Satyam Hospital
Modasa, Gujrat
05.2022 - 11.2022
- Monitored patient progress through periodic re-evaluations to ensure desired outcomes were achieved or modified as needed.
- Facilitated group therapy sessions focused on skill development or socialization goals.
- Created reports documenting patient assessments, treatments provided, progress made towards goals and recommendations for future care.
B.O.Th Intern
Shree Krishna Medical Hospital
Karamsad
11.2021 - 05.2022
Education
Splinting Course
Shree Krishna Medical Hospital
12.2022 - 01.2022
MBA - Health Services Management
Federation University
06.2024
Bachelors - Occupational Therapy
Smt K P Patel Institute of Physiotherapy and Occupational Therapy
Anand05.2022
Skills
- Project Management
- Customer Experience
- Team Leadership
- Sales Strategy
- Client management
Personal Information
- Date of Birth: 07/06/00
- Nationality: Indian
Timeline
Client Relationship Manager
Wise Healthcare
06.2023 - Current
Splinting Course
Shree Krishna Medical Hospital
12.2022 - 01.2022
Occupational Therapist
Satyam Hospital
05.2022 - 11.2022
B.O.Th Intern
Shree Krishna Medical Hospital
11.2021 - 05.2022
MBA - Health Services Management
Federation University
Bachelors - Occupational Therapy
Smt K P Patel Institute of Physiotherapy and Occupational Therapy