Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Websites
Timeline
Generic

Meet Ranparia

Parkwood,WA

Summary

I am a self-motivated entry-level IT professional that has acquired knowledge and proficiency in Javascript, HTML,CSS, and different frameworks, which adds a high level of experience over more than two years of collaborating and working on multiple web-based projects. Specialising in maintaining company infrastructure and user systems. Highly effective at providing personal and remote support. Results-oriented and self-directed team player with an unsurpassed work ethic and energetic personality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Assistant

Firesafe Group
Perth, WA
04.2022 - Current
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.
  • Generated project status reports for upper management review, demonstrating proficiency in Microsoft Report Maker.
  • Installed and configured software and hardware.
  • Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes.
  • Configure hardware, devices, and software to set up workstations for employees.
  • Configured and maintained network hardware such as routers, switches, firewalls, servers, and other devices.
  • Created user accounts in active directory for new employees.
  • Resolved printer, scanner, fax machine related problems.
  • Managed inventory of IT equipment including laptops, desktops, phones.

Specialist

Apple
Booragoon, WA
11.2021 - 11.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with product installation, troubleshooting, and usage questions.
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.

SHIFT MANAGER

Dominos Swan View | Dominos Vic Park
Perth, WA
12.2016 - 05.2021
  • Handling store IT and Technical issues
  • Performed various financial dependencies such as money handling - Resolved customer or employee complaints
  • Maintain and prepare food to a high quality to meet the companies standards
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Process Worker

OneHarvest
Perth, WA
03.2017 - 01.2018
  • Performed quality control checks on products to ensure they met customer requirements.
  • Prepared and packaged items for shipping according to established procedures.
  • Operated various machines in the production process, including conveyors, and pallet jacks.
  • Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
  • Followed safety protocols when handling hazardous materials.
  • Ensured accuracy of orders by verifying product counts against packing lists.

Education

Bachelor of Science - Mobile And Web Application Development

Murdoch University
Perth, WA
05-2021

Skills

  • HTML CSS
  • JavaScript Nodejs
  • NET development
  • C# Java
  • MySQL
  • Technical troubleshooting
  • Systems administration
  • Software updates
  • Program installations
  • Microsoft Power Automate
  • Python
  • Team Bonding
  • Data Entry

Additional Information

  • Honesty and Integrity
  • Disciplined and Focused
  • Adaptability
  • Problem-solving
  • Flexibility
  • Creative
  • Collaboration
  • Time Management

Certification

Google Analytics For Beginner

Timeline

Google Analytics For Beginner

05-2023

IT Assistant

Firesafe Group
04.2022 - Current

Specialist

Apple
11.2021 - 11.2022

Process Worker

OneHarvest
03.2017 - 01.2018

SHIFT MANAGER

Dominos Swan View | Dominos Vic Park
12.2016 - 05.2021

Bachelor of Science - Mobile And Web Application Development

Murdoch University

Similar Profiles

CREATE PROFILE
Meet Ranparia