Meg Cochrane
Eimeo,QLD
Summary
Enthusiastic and willing to learn with some experience in customer service, inventory management, and administrative tasks. Strong skills in multitasking, problem-solving, and organization make for consistent efficiency in all roles. Proven ability to contribute positively to teamwork dynamics while also thriving independently. Demonstrated ability to handle multiple tasks concurrently while maintaining quality standards, showing adaptability and resilience under pressure.
Overview
13
13
years of professional experience
Work History
Housekeeping and Laundry Attendant
Tandara Hotel
Sarina, QLD
12.2023 - 04.2024
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Changed bed sheets daily according to hotel standards and procedures.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Reported any maintenance issues to the manager immediately for resolution.
- Organized storage areas for efficient use of space.
Assistant
Van Damm Services
Sarina, QLD
02.2023 - 11.2023
- Handled incoming calls and directed callers to appropriate employee.
- General housekeeping and yard maintenance of multiple houses,offices and transport yards.
- Maintained positive working relationship with fellow staff and management.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in upkeep of transport vehicles
Cashier Team Leader
Head To Toes
Clermont, QLD
11.2013 - 07.2016
- Answered customer questions and provided store information.
- Provided training and guidance to new cashiers on operational processes.
- Maintained accurate records of all sales transactions using the point-of-sale system.
- Performed weekly inventory audits to ensure accuracy of stock levels.
- Maintained cleanliness of checkout areas throughout store hours of operation.
- Resolved customer disputes quickly and efficiently while maintaining a professional demeanor.
- Developed strategies for improving customer service standards and increasing sales volume.
Bar Waiter
Leo Hotel Motel
Clermont, QLD
07.2011 - 10.2013
- Took orders from customers for food and beverages.
- Adhered to all applicable laws relating to serving alcohol responsibly.
- Ensured compliance with all local health department regulations regarding food safety standards.
- Performed opening duties such as setting up the bar counter before service began.
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Greeted customers and provided friendly service.
Education
Personality Matters
Populi Solutions
Mackay, QLD11-2024
First Aid Course
FACT First Aid Courses & Training
Mackay, QLD07-2024
Cert II in Hospitality
QLD Tafe
QLD09-2011
Responsible Service of Alcohol
CTA Online
Online07-2011
Skills
- Customer service
- POS systems
- Inventory Control
- Quality Control
- Chemical Handling
- Room Inspections
- Waste disposal
- Stain Removal
- Vacuuming and sweeping
- Supply Restocking
- Residential Cleaning
Affiliations
- Fishing
- Reading
- Camping
- Shooting
- Arts & Craft
Accomplishments
- My Kids
References
References available upon request.
Timeline
Housekeeping and Laundry Attendant
Tandara Hotel
12.2023 - 04.2024
Assistant
Van Damm Services
02.2023 - 11.2023
Cashier Team Leader
Head To Toes
11.2013 - 07.2016
Bar Waiter
Leo Hotel Motel
07.2011 - 10.2013
First Aid Course
FACT First Aid Courses & Training
Cert II in Hospitality
QLD Tafe
Responsible Service of Alcohol
CTA Online
Personality Matters
Populi Solutions