Meg Hutchings
Albany ,WA
Summary
Compassionate with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include patient hygiene assistance, Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
7
7
years of professional experience
Work History
Dispenser
OPSM
Albany, 6330
05.2023 - Current
- Verified finished lenses ground to prescription specifications.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Managed client frame selection processes and walked through lens options.
- Counseled patients on proper usage of medications, side effects, storage instructions.
- processed insurance claims
- Responded promptly to customer inquiries regarding product availability or delivery times.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Reconciled daily sales transactions against cash register receipts at the end of each shift.
- Maintained records of prescriptions, orders and payments.
- Adhered to company policies and procedures when handling controlled substances.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
- Evaluated prescriptions along with clients' work and personal visual requirements.
- Kept abreast of latest developments in the field through continuing education courses.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
Cleaner
ocs
Albany , 6330
08.2022 - 03.2023
- I was a solo cleaner of 12 blocks at Albany TAFE.
- Kept entrances clean, tidy, and professional in appearance.
- Sanitized frequented areas and equipment using approved supplies.
- Cleared leaves, trash, and debris from walkways
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Washed windows both inside and outside of the facility.
- Addressed minor maintenance issues, and reported more serious conditions to supervisors.
- Transported trash bags to designated disposal areas.
- Emptied trash cans and replaced liners as needed.
- Serviced, cleaned and restocked restrooms.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Fast Food Worker
hungry jacks
Albany , 6330
02.2022 - 08.2022
- Complied with all local health codes and regulations concerning food preparation and handling.
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Provided quality customer service by adhering to company policies and procedures.
- Operated cash register to process customer payments accurately and efficiently.
- Tailored orders to address customer allergies and gluten concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Managed cash register and processed transactions with accuracy and integrity.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- did everything to become a barista but never got signed off
Customer Service Cashier
iga hopetoun
Hopetoun , 6348
08.2021 - 10.2021
- Customer service.
- Cleaning and sanitizing to occupational health and safety regulations (COVID standards).
- Stock control and rotation.
- Fruit and vegetable preparation.
- sale of cigarettes .
- Scanned items and checked pricing on cash register for accuracy.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Adhered to social distancing protocols and wore mask or face shield.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card transactions accurately and efficiently.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Balanced cash drawers at the end of each shift.
Cashier
hungry jacks
Albany , WA
08.2018 - 08.2019
- Regularly used EFTPOS machines, cash registers, and money handling.
- Trained new employees.
- Practiced safe food handling.
- General cleaning and overall maintenance of the store.
Education
Business Cert 2 -
Worklink
Albany, WA12-2020
Year 10 -
Lynwood Senior High School
Perth, WAHigh School Diploma -
Alta-1
Albany, WASkills
- Prescription verification
- Insurance processing
- Customer inquiries
- Appointment scheduling
- Record maintenance
- Customer complaint resolution
- Attention to detail
- Problem-solving
- Managing repairs
- Hospitality and accommodation
- Healthcare regulations
- Office administration
- Product knowledge
- Customer service
- Chemical handling
- Sanitation procedures
- Quality control
- Stock management
- Equipment maintenance
- Health regulations
- Time management
- Safety compliance
- Team collaboration
- Client relationship management
- Sanitation techniques
- Reliability and punctuality
- Restroom servicing
- Use of Cleaning Tools
- Analytical thinking
References
References available upon request.
Timeline
Dispenser
OPSM
05.2023 - Current
Cleaner
ocs
08.2022 - 03.2023
Fast Food Worker
hungry jacks
02.2022 - 08.2022
Customer Service Cashier
iga hopetoun
08.2021 - 10.2021
Cashier
hungry jacks
08.2018 - 08.2019
Business Cert 2 -
Worklink
Year 10 -
Lynwood Senior High School
High School Diploma -
Alta-1