Store Manager
Dotti
Woden
08.2023 - Current
- Cultivated a culture of continuous improvement by regularly providing staff feedback and implementing changes that helped team members grow and exceed expectations
- Boosted customer satisfaction levels through attentive service, problem solving in a timely manner and personalised recommendations
- Performed visual merchandising to create appealing displays that showcased new products and promoted seasonal trends effectively
- Reduced employee turnover rates with proactive retention initiatives, regular performance reviews, and targeted professional development opportunities.
- Ensured compliance with company policies and regulations by maintaining accurate documentation and conducting regular audits of store procedures.
- Developed a high-performing sales team by providing ongoing coaching, setting clear expectations, and fostering a positive work environment.
- Recruited, hired and trained many new associates to develop into productive team members with excellent product knowledge and customer connections.