PhD candidate with excellent interpersonal skills, extensive experience in administrative roles and terrific research and writing skills.
Overview
7
7
years of professional experience
Work History
Casual Academic & PhD Candidate
Deakin University, Australia
06.2021 - Current
Tutored undergraduate students in the field of Philosophy & Religious Studies
Graded undergraduate assessment tasks in the field of Philosophy & Religious Studies
Coordinated Deakin's Higher Degree Research Seminar Series
Feedback & Loyalty Consultant
World Vision Australia
12.2018 - 01.2020
Managed communications between central Melbourne office and international field offices, primarily in relation to community development project updates (such as disaster relief, child relocation, child marriage)
Handled complex and sensitive supporter/donor queries and issues (such as child deaths and family relocations)
Identified and fixed issues in relation to past financial transactions from private and company donors
Organised company gift giving donation services and developed and implemented procedures to fix and improve standards for company donors
Worked within a team to ensure a timely response and resolution was provided to emergency field office requirements
Administrative Assistant
Therese Heaney Speech Therapy
01.2017 - 01.2019
Answered phone system, routing calls, delivering messages to staff and greeting clients
Handled client correspondence and tracked records to foster office efficiency
Developed media and advertising services to build prospective client list
Education
Ph.D. - Philosophy
Deakin University
Melbourne, VIC
03.2024
Bachelor of Arts (Honours) - Philosophy
Deakin University
Melbourne, VIC
11.2020
Bachelor of Arts - Philosophy, Political Science & Sociology
Australian Catholic University
Melbourne, VIC
05.2019
Skills
Academic research and writing skills
Excellent communication skills
Excellent administrative skills with years of experience
Strong skills in data entry and maintenance
Capacity to manage complex issues, with experience in complaint resolution
Proven capacity to effectively and efficiently deliver outcomes in a team or collaborative environment
Timeline
Casual Academic & PhD Candidate
Deakin University, Australia
06.2021 - Current
Feedback & Loyalty Consultant
World Vision Australia
12.2018 - 01.2020
Administrative Assistant
Therese Heaney Speech Therapy
01.2017 - 01.2019
Ph.D. - Philosophy
Deakin University
Bachelor of Arts (Honours) - Philosophy
Deakin University
Bachelor of Arts - Philosophy, Political Science & Sociology
Lecturer and Researcher at Faculty of Economics International Islamic University of IndonesiaLecturer and Researcher at Faculty of Economics International Islamic University of Indonesia
Administration Officer at Deakin Card, Parking and Transport, Campus Experience, IPP, Deakin UniversityAdministration Officer at Deakin Card, Parking and Transport, Campus Experience, IPP, Deakin University