Overview
Work History
Education
Timeline
Generic

Meg Porra

Overview

6
6
years of professional experience

Work History

Program Advice Administrative Assistant

University of Newcastle
10.2024 - Current
  • Assessed and processed credit application from undergraduate students following university policy in a timely manner
  • Collaborated with key internal stakeholders, including Program Convenors and Program Advisors, to facilitate credit assessments and approvals
  • Assisted students with the credit application process and provided guidance on the requirements
  • Maintained detailed records of student communication and credit outcomes to support reporting and decision making

ASKUON Customer Service Assistant

University of Newcastle
07.2021 - Current
  • Managed a high volume of phone calls, emails, and in-person enquiries, ensuring prompt and professional responses
  • Assisted students with inquiries related to enrolment, course selection, fees, and student support services
  • Liaised with various university departments to resolve student concerns efficiently and escalate complex issues when necessary
  • Engaged with new students and provided support and assistance through outbound calls

Admissions & Scholarships Assistant

University of Newcastle
07.2023 - 12.2024
  • Answered enquiries via phone and email related to aspects of admission including application process, program-based requirements and credit
  • Assisted in the management of postgraduate applications including uploading applicant documents for assessment
  • Processed requests for students wishing to accept, defer or decline their offer to study

Student Ambassador

University of Newcastle
02.2021 - 12.2022
  • Engaged with future students by actively contributing to social media platforms
  • Delivered engaging presentations to high school students about the University of Newcastle on topics such as degrees, pathways, scholarships, facilities and services
  • Supported student recruitment activities such as open days, campus tours, school activities and presentations

Situation Officer

Hunter New England Population Health
10.2021 - 03.2022
  • Monitored and updated line list on excel of confirmed COVID-19 cases
  • Liaised with PHP’s, case interviewers and cultural support officers to obtain data of confirmed cases online list
  • Confirmed information received from interviewer about confirmed case re: details of exposure, symptoms, and demographics
  • Maintained detailed records of each COVID-19 case in a secure database

Pharmacy Assistant

Strachans Pharmacy
03.2019 - 01.2022
  • Provided excellent customer service by answering inquiries, offering product recommendations, and ensuring a positive experience
  • Educated customers on appropriate use of products and medications
  • Handled and dispensed medication under guidance of pharmacist
  • Handled cash transactions and assisted with billing procedures

Education

Bachelor of Public and Community Health -

University of Newcastle
01-2022

High School Certificate (HSC) -

Grafton High School
01-2018

Timeline

Program Advice Administrative Assistant

University of Newcastle
10.2024 - Current

Admissions & Scholarships Assistant

University of Newcastle
07.2023 - 12.2024

Situation Officer

Hunter New England Population Health
10.2021 - 03.2022

ASKUON Customer Service Assistant

University of Newcastle
07.2021 - Current

Student Ambassador

University of Newcastle
02.2021 - 12.2022

Pharmacy Assistant

Strachans Pharmacy
03.2019 - 01.2022

Bachelor of Public and Community Health -

University of Newcastle

High School Certificate (HSC) -

Grafton High School

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Meg Porra