Meg Rosenbauer

• Greeting and assisting clients during the studio check-in process
• Managing emails, calls and messages, providing a timely and professional response to enquiries and concerns
• Supporting the studio manager in overseeing studio operations and maintain smooth workflow
• Assisting trainers in the delivery of group classes, ensuring all necessary equipment and materials are prepared and available
• Handling confidential and sensitive information to maintain accurate and organised client records
• Taking initiative in identifying and addressing operational needs, contributing to the continuous improvement of studio processes
• Demonstrating strong attention to detail and organisation skills in managing multiple tasks and responsibilities

• Provided exceptional customer service, addressing customer enquiries and resolving issues to ensure high satisfaction levels
• Managed inventory and stock replenishment, maintain accurate records and ensuring product availability
• Assisted in visual merchandising and store layout planning
• Communicated effectively with team members and management, facilitating smooth operations and collaborative teamwork
• Demonstrated strong organisational skills in conducting operational tasks such as daily financial reports, new staff training & development and documenting files and records

• Developed and delivered customized piano lessons for students of all ages and skill levels, focusing on classical, jazz, and contemporary music
• Created individualized lesson plans tailored to students' goals, learning styles, and musical interests, ensuring a balanced approach to technique, theory, and performance
• Increased student engagement by incorporating music theory, ear training, and sight-reading into lessons to enhance students' overall musicality
• Prepared students for exams, recitals, and competitions, guiding them through practice strategies, performance techniques, and stage presence
• Built a positive, encouraging learning environment, fostering a love for music and motivating students to achieve personal goals
• Monitored student progress through regular assessments, providing constructive feedback and adapting teaching methods as necessary to ensure continued development
• Incorporated technology and multimedia resources, such as music apps and interactive tools, to enhance the learning experience
• Organized and hosted student recitals and performances, giving students the opportunity to showcase their skills and build confidence
• Collaborated with parents to discuss student progress, set goals, and address any concerns or challenges
• Maintained a high retention rate, establishing long-term relationships with students by offering a consistent, professional, and supportive teaching approach

Job description same as above.