Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Meg Szoka

Kingsmedows,TAS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food & Beverage Attendant

Country Club Casino
07.2019 - Current
  • Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Resolved guest complaints professionally, maintaining a positive brand image.
  • Performed opening and closing duties, ensuring the dining area/ bar was prepared for seamless service transitions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food.
  • Implemented upselling techniques.
  • Adhered to strict hygiene standards to maintain a sanitary work environment for both staff and guests.
  • Adhered to proper food handling procedures and safety guidelines.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for trivia night's.

Food and Beverage Attendant

Banjo's Bakery Cafe
01.2018 - 11.2019
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Restocking display cases

Food & Beverage Server

Beltana Hotel
07.2014 - 01.2018
  • Enhanced customer satisfaction by providing timely and accurate food and beverage service.
  • Streamlined order processing, quickly entering orders into the Point-Of-Sale system to minimize wait times.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Streamlined bar operations by developing an effective system for restocking supplies during shift transitions.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Replaced empty kegs and soda syrups.

Food and Beverage Attendant

Longford Country Club/ Man '0' Ross
03.2014 - 07.2015
  • Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.

Food and Beverage Attendant

Donut King
07.2010 - 03.2014
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Used POS system to accurately enter orders and process payments.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks.

Education

High School Diploma -

St Patricks College
Launceston, TAS

Newstead College
Newstead, TAS

Skills

  • POS System Operation
  • Beverage Preparation
  • Time Management
  • Attention to Detail
  • Reliability
  • Barista skills
  • Staff Supervision
  • Phone orders
  • Beer Keg Replacement
  • Food Running
  • Customer Service
  • Employee Training

Certification

  • Gaming Supervisor
  • Keno Supervisor

References

Sonja Blair 

Previous Manager Banjo's                     

M- 0437192823


Dean Meuller

Previous Donut King Owner

M-0422 097 709

Timeline

Food & Beverage Attendant

Country Club Casino
07.2019 - Current

Food and Beverage Attendant

Banjo's Bakery Cafe
01.2018 - 11.2019

Food & Beverage Server

Beltana Hotel
07.2014 - 01.2018

Food and Beverage Attendant

Longford Country Club/ Man '0' Ross
03.2014 - 07.2015

Food and Beverage Attendant

Donut King
07.2010 - 03.2014

High School Diploma -

St Patricks College

Newstead College

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Meg Szoka