I have extensive experience in providing high levels of customer service, administrative and conflict resolution support. I build strong rapport quickly, allowing me to understand a customer's perspective and provide appropriate resolutions. I have a solid knowledge of Richmond Valley Council's values and commitments to the Community, along with their software and internal structure. My Customer Experience background would translate exceptionally well to this role and allow me to excel and add value to your operations. I am reliable, loyal and personable and believe that I would be an asset to your team. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.