Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
25
25
years of professional experience
Work History
Administration Assistant
Coastal Physiotherapy Clinic
North Gosford
01.2000 - Current
Created and managed digital and physical filing systems for records, correspondence, and other material.
Scheduled and confirmed appointments for clients and staff.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Handled sensitive information in a confidential manner.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Handled cash transactions accurately, balancing the register at the end of each shift.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Responded to customer inquiries via phone, email, and in person.
Provided administrative support to the team as required.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Performed administrative duties such as typing letters, documents, photocopying, scanning documents, ordering supplies.
Education
High School Diploma -
Lisarow Hight School
Lisarow, NSW
01-1988
Skills
Document management
Financial reconciliation
Customer service
Appointment scheduling
Confidential information handling
Cash handling
Proofreading documents
Administrative operations
Confidentiality maintenance
High volume phone inquiries
Document control
Transcription and dictation
Affiliations
Gym
Dragon boat racing
Bushwalking
Gardening
Timeline
Administration Assistant
Coastal Physiotherapy Clinic
01.2000 - Current
High School Diploma -
Lisarow Hight School
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