Senior Retail Assistant
Cobden Bakery
Cobden, Vic
06.2024 - Current
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Portioned out food items onto plates for customers' orders.
- Organized take-out orders for customers who requested them.
- Cooked meats such as chicken breasts, steaks, fish fillets, according to specifications.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Helped customers by answering questions and locating merchandise.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Managed cash register operations using POS system and processed sales and returns.
- Assisted in ringing up sales at registers and bagging merchandise.
- Grilled and prepared hamburgers, hot dogs, sandwiches, and other food items for customers.
- Conducted inventory checks to ensure adequate stock of supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Operated cash registers to process customer orders accurately.
- Greeted customers in a friendly manner while taking their orders.
- Assisted with the preparation of foods such as salads, entrees, soups, sauces, and desserts.
- Stocked shelves with products in an orderly fashion according to company standards.
- Kept records of sales transactions and completed daily paperwork accurately.
- Informed customers about menu items including ingredients and prices.
- Ensured that all food items were served at proper temperatures.
- Followed health codes when handling food products or preparing meals.
- Maintained cleanliness of dining area by sweeping floors and wiping tables down between shifts.
- Provided excellent customer service by responding promptly to inquiries from guests or staff members.
- Checked expiration dates on all food products before serving them.
- Adhered to safety regulations when operating kitchen equipment.
- Carried out opening, closing duties such as setting up, breaking down counters or stations.
- Prepared fresh ingredients for use in various recipes throughout the day.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Set up, restocked and cleaned dining areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
