Megan Ballantine
175 Third Ave, Marsden,QLD
Summary
Dedicated educator with a focus on teamwork, communication, and problem-solving. Experienced in creating engaging experiences for children, promoting their wellbeing and development through positive behavior management and relationship building.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Outside School Hours Care Educator
St Peters Lutheran College
Indooroopilly
03.2024 - Current
- Supervised and supported safety, wellbeing, and development of children aged 5-12 in Before School Care, After School Care, and Vacation Care, fostering a nurturing environment.
- Planned and facilitated engaging, child-led experiences that promoted creativity, teamwork, confidence, and learning through play.
- Applied positive behaviour guidance's strategies to support children's emotional wellbeing and encourage respectful relationships.
- Worked collaboratively within a team to provide high-quality care while contributing to a positive and supportive workplace culture.
- Maintained accurate records and adhered to the National Quality Framework (NQF), My Time, Our Place (MTOP), and child safe standards.
- Build strong, trusting relationships with children, supporting their confidences, emotional wellbeing, and sense of belonging.
Front Counter Worker
KFC Restaurant
Springwood, QLD
10.2021 - 01.2025
- Maintained front counter cleanliness and organized food displays to enhance customer experience.
- Trained new team members on operational procedures and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty through positive interactions.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
- Demonstrated strong time management and the ability to prioritise tasks in a high-pressure environment.
- Followed food safety, hygiene, and workplace health and safety procedures.
Education
High School Diploma -
Parklands Christian College
Park Ridge, QLD11-2023
Skills
- Behavior management
- Teamwork and collaboration
- Effective communication
- Parental communication
- Relationship building
- Time management
- Multitasking and organization
- Child engagement
- Positive discipline
- Child development
Certification
- Certificate I in Active Volunteering (Completed)
- Certificate II in Workplace Skills - Binnacle Training (Completed)
- Certificate III in Business - Binnacle Training (Completed)
- Certificate II & III in Hospitality - Training Direct (Completed)
- Working with Children Blue Card - Paid - exp 2029
- RSA (Responsible Service of Alcohol)
Timeline
Outside School Hours Care Educator
St Peters Lutheran College
03.2024 - Current
Front Counter Worker
KFC Restaurant
10.2021 - 01.2025
High School Diploma -
Parklands Christian College