Summary
Work History
Education
Skills
Timeline
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Megan Berry

Mount Waverley

Summary

I am a friendly and bubbly young professional with a passion for providing excellent customer service. I have experience in a range of industries and roles including: hospitality, retail, hairdressing, with proven ability to build strong connections and positive experiences for customers. Dependable, motivated and creative, with strong communication and time management skills. I am also very creative and love to paint in my spare time!

Work History

Casual Employee

Pinewood Coles
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register, processed transactions, and managed customer payments efficiently.

Waitress

Cafe 57
  • Provided exceptional customer service by promptly taking and delivering orders.
  • Maintained cleanliness and organisation of dining area to enhance guest experience.
  • Adapted quickly to changing priorities during peak hours to meet customer demands.
  • Assisted in training new staff on service protocols and menu knowledge.

Hairdressers Assistant

The Cutting Den
  • Maintained cleanliness of workstations and salon equipment to uphold hygiene standards.
  • Processed client appointments and managed scheduling software for efficient time management.
  • Supported stylists during hair treatments, demonstrating adaptability in fast-paced environment.

Coach

Pinewood Netball Club
04.2018
  • Duties: coached 5-12-year-old girls one night a week, attended matches on Saturdays, organised the team and positions for each match, assisted at club functions, spoke at presentation nights.
  • Mentored junior players, fostering confidence and personal growth in the sport.
  • Coordinated with parents and club officials to organize events and competitions effectively.

Casual Employee

The Notting Hill Hotel
  • Worked effectively in fast-paced environments.
  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Managed cash register operations, processing transactions efficiently and accurately.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.

Assistant Receptionist

Validair Services
  • Managed front desk operations, greeting visitors and directing inquiries efficiently.
  • Handled incoming calls, providing information and routing messages to appropriate personnel.
  • Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
  • Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.

Education

VCE -

Mount Waverley Secondary College
01.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Excellent communication
  • Calm under pressure
  • Multitasking

Timeline

Coach

Pinewood Netball Club
04.2018

Waitress

Cafe 57

Hairdressers Assistant

The Cutting Den

Casual Employee

Pinewood Coles

Casual Employee

The Notting Hill Hotel

Assistant Receptionist

Validair Services

VCE -

Mount Waverley Secondary College

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Megan Berry