Megan Bradford
Ayr,QLD
Summary
Diligent employee with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Planning Assistant
Burdekin Shire Council
08.2007 - Current
- Efficiently managed a wide range of administrative tasks, including scheduling meetings, generating correspondence, and maintaining files for optimal organization.
- Assisted in the development of comprehensive plans for various projects, resulting in timely completion and high-quality outcomes.
- Improved project efficiency by streamlining communication between team members and maintaining detailed documentation.
- Contributed to the successful completion of environmental assessments by compiling relevant data and drafting necessary reports.
- Participated in professional development opportunities to stay current on industry trends and best practices in urban planning processes.
- Developed strong working relationships with external partners such as architects and engineers to facilitate smooth communication throughout project lifecycles.
- Expedited resolution of internal issues or conflicts through effective coordination with relevant stakeholders across different departments.
- Leveraged strong attention to detail in reviewing contracts, invoices, purchase orders, ensuring accuracy before submission for approval process.
- Optimized workflow efficiency by regularly updating and maintaining a central repository for essential project documents.
- Ensured compliance with company policies and procedures through meticulous review of documentation and adherence to guidelines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
HR / Payroll Clerk
Burdekin Shire Council
06.2006 - 08.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Managed filing system, entered data and completed other clerical tasks.
Import/Export Clerk
BMS LaserSat
10.2003 - 06.2006
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Created information architecture to format content and method of distribution.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Systems Co-ordinator
James Cook University
08.2003 - 12.2003
- Improved system efficiency by streamlining processes and implementing automation tools.
- Acted as a liaison between end-users and technical support teams, ensuring timely resolutions for reported issues.
- Reduced manual workload through scripting repetitive tasks that saved time without compromising accuracy or quality control measures.
- Streamlined communication channels among IT team members through effective project management techniques; this fostered better collaboration on shared initiatives.
Client Services Officer
James Cook University
01.2002 - 08.2003
- Assisted in the preparation of annual budgets to align with company goals and objectives.
- Streamlined financial processes by implementing efficient administrative systems.
- Improved cash flow management, analyzing expenses and monitoring revenue streams.
- Safeguarded company assets by implementing internal controls and conducting risk assessments.
- Handled sensitive financial information with discretion, adhering to strict confidentiality policies at all times.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
Help Desk Operator
Burdekin Shire Council
01.1999 - 01.2002
- Reduced downtime with proactive system monitoring and timely issue resolution.
- Assisted in reviewing software patches before deployment across the organization, ensuring compatibility and minimizing user disruption.
- Developed strong relationships with internal departments to facilitate seamless cross-functional support.
- Improved customer satisfaction by efficiently resolving technical issues and providing clear solutions.
- Collaborated with IT teams to implement system upgrades, ensuring minimal disruption to endusers.
- Implemented effective triage processes to prioritize urgent requests, resulting in faster resolutions for critical issues.
Accounts Payable Assistant
Burdekin Shire Council
05.1996 - 01.1999
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
- Collaborated with purchasing department to resolve discrepancies, improving communication between departments.
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
- Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
Clerk/Receptionist
Parkside Group Of Companies
01.1996 - 05.1996
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
High School Diploma -
Burdekin Catholic High School
Ayr, QLD11.1995
Skills
- Deadline management
- Meeting facilitation
- Budgeting expertise
- Scheduling proficiency
- Data management
- Supplier relations
- Customer service
- Teamwork and collaboration
- Excellent communication
Certification
- Current First Aid Certificate
- Diploma in Local Government (Planning) 2008
- Powers of Entry 2007 to current
- Certificate of Business (James Cook University) partial completion 2003
- Level 1 and 2 Microsoft Access Course (TAFE) 2003
- Web Writing and Design - Microsoft Frontpage (TAFE) 2001
- MapInfo - Easimaps Course 2001
- Certificate IV of Administration & Business - 2000
- Workshop - Troubleshooting, Maintaining & Upgrading PC's 1999
Timeline
Planning Assistant
Burdekin Shire Council
08.2007 - Current
HR / Payroll Clerk
Burdekin Shire Council
06.2006 - 08.2007
Import/Export Clerk
BMS LaserSat
10.2003 - 06.2006
Systems Co-ordinator
James Cook University
08.2003 - 12.2003
Client Services Officer
James Cook University
01.2002 - 08.2003
Help Desk Operator
Burdekin Shire Council
01.1999 - 01.2002
Accounts Payable Assistant
Burdekin Shire Council
05.1996 - 01.1999
Clerk/Receptionist
Parkside Group Of Companies
01.1996 - 05.1996
High School Diploma -
Burdekin Catholic High School
- Current First Aid Certificate
- Diploma in Local Government (Planning) 2008
- Powers of Entry 2007 to current
- Certificate of Business (James Cook University) partial completion 2003
- Level 1 and 2 Microsoft Access Course (TAFE) 2003
- Web Writing and Design - Microsoft Frontpage (TAFE) 2001
- MapInfo - Easimaps Course 2001
- Certificate IV of Administration & Business - 2000
- Workshop - Troubleshooting, Maintaining & Upgrading PC's 1999
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