Summary
Overview
Work History
Education
Skills
References
Timeline
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Megan Brill

Newcastle, Callaghan ,NSW

Summary

I am a enthusiastic server with multiple years of experience working in busy cafes and restaurants. I am Friendly and upbeat with strong teamwork and customer skills. I am reliable, flexible and try to meet all customers needs!

Overview

5
5
years of professional experience

Work History

Cafe Worker

Thorne Street Cafe
10.2022 - 02.2024
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure consistent experience for all patrons.
  • Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Waitress

Hogs Breathe Cafe
01.2019 - 11.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Bachelor of Nursing -

University of Newcastle
Callaghan, NSW
2027

High School Diploma -

Mater Dei Catholic Collage
Wagga Wagga
2023

Skills

  • Teamwork
  • Multitasking Abilities
  • Communication
  • Customer Service
  • Active Listening
  • Patience
  • Problem Solving

References

Brenton Nisbet                                             Emily Thompson 

Thorne Street Cafe Boss                                Hogs Breathe Manager

Phone number;                                                Phone number;

0402 321 582                                              0407 899 642


Timeline

Cafe Worker

Thorne Street Cafe
10.2022 - 02.2024

Waitress

Hogs Breathe Cafe
01.2019 - 11.2022

Bachelor of Nursing -

University of Newcastle

High School Diploma -

Mater Dei Catholic Collage

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Megan Brill