Megan Carpenter
Ingham,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Overview
29
29
years of professional experience
Work History
Teacher's Assistant
Department of Education
Ingham, QLD
07.2025 - Current
- Facilitated communication between teachers, parents, and students.
- Supported students' learning through individualized attention and tutoring.
- Monitored student behavior and maintained a positive learning environment.
- Provided support in administrative tasks such as grading and record-keeping.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Laminated teaching materials to increase durability under repeated use.
- Monitored student progress and provided feedback to both students and teachers.
- Supported classroom teacher in managing a diverse classroom of students.
ARTIE Mentor
FOGS
Ingham, QLD
07.2025 - Current
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
- Engaged consistently with mentees through designated contact points using various methods.
- Supervised student performance and academic progress throughout semester.
- Assisted with planning for programs providing personal, educational and social development.
- Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
- Coordinated social, cultural, and recreational on- and off-campus enrichment activities.
- Facilitated weekly one-on-one mentoring sessions, providing guidance, support, and feedback to mentees.
Emerging Leaders Coordinator
Townsville Catholic Education
Ingham, QLD
01.2025 - 07.2025
- Supported students' learning through individualized attention and tutoring.
- Facilitated communication between teachers, parents, and students.
- Monitored student behavior and maintained a positive learning environment.
- Implemented instructional activities to enhance student engagement.
- Collaborated with educators to develop inclusive teaching strategies.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Laminated teaching materials to increase durability under repeated use.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Coordinated with teachers to identify and support students with special needs.
Secretary - Volunteer
Victoria Plantation State School P & C
Ingham QLD, QLD
01.2022 - 07.2025
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Scheduled meetings and sent invitations specifying time and location.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Support Coordinator
Optimise Health and Wellness
Ingham QLD, QLD
06.2024 - 12.2024
- Acted as an advocate on behalf of clients when appropriate and necessary.
- Served as a liaison between families, caregivers and internal, external service providers.
- Conducted home visits to ensure safety of clients in their environment.
- Updated case notes on a daily basis using an electronic database system.
- Maintained accurate records of client interactions and services provided.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Coordinated transportation services for clients to access necessary medical appointments or other activities outside the home setting.
- Provided ongoing support to families and caregivers throughout the process of obtaining or maintaining services for loved ones.
- Developed and maintained relationships with external service providers.
- Assisted clients in accessing and utilizing community resources to meet their needs.
- Monitored progress of clients' goals and objectives.
- Worked with finance department to file receipts and reimbursements.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
Indigenous Services Lead
Optimise Health and Wellness
Ingham QLD, QLD
01.2024 - 12.2024
- Maintained up-to-date knowledge of product offerings and services to provide accurate information to customers.
- Maintained up-to-date records regarding contacts, resources, materials related to all aspects of public engagement work.
- Assisted with grant writing efforts by researching available funding sources and preparing proposals.
- Worked closely with staff members in designing creative campaigns for promoting upcoming events or programs.
- Coordinated with other departments to ensure successful execution of community events.
- Responded promptly to inquiries regarding our organization's services or programs from members of the public.
- Analyzed collected data from surveys and identified potential areas for improvement or growth in terms of public engagement efforts.
- Created content for social media platforms that highlighted the positive impact of our organization in the community.
- Developed and implemented successful strategies for increasing volunteer engagement within the community.
- Built partnerships with local businesses, government agencies, and schools to support our mission.
- Organized meetings with key stakeholders to discuss current initiatives and develop new ideas for collaboration.
- Participated in networking events focused on connecting organizations working towards similar goals.
- Established and maintained relationships to meet community needs and avoid service duplication.
Community Education Counsellor
Department of Education
Ingham, QLD
10.2018 - 12.2023
- Conducted individual student meetings to discuss educational objectives and provide personalized advice.
- Coordinated with outside agencies to ensure that all students had access to necessary mental health services when needed.
- Served as an advocate for all students by promoting equity within the school system.
- Advised students on course selection, pathways and career options.
- Collaborated with teachers to design classroom lessons that address diversity issues and foster cultural competency among peers.
- Counseled students in career planning, job placement and academic goals.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Guided students in setting goals and achieving educational objectives.
- Coordinated with faculty and staff to aid in resolution of academic problems.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Established contacts with employers to create internship and employment opportunities for students.
- Pastoral care to students
Firefighter/Fire Lieutenant
Queensland Fire and Emergency Services
Halifax, QLD
09.2011 - 06.2020
- Prepared records and reports of company responses to fires or other emergencies.
- Responded to fire and emergency alarms and evaluated emergency to direct company operations.
- Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
- Conducted fire prevention and suppression operations.
- Performed fundamental firefighter and driver duties.
- Established and managed water supplies to support suppression activities.
- Supported continuing operations and rehabilitation of firefighting equipment by identifying new community resources.
- Directed and coordinated firefighting operations to ensure safety of personnel, property and public;.
- Supervised the maintenance of firefighting apparatus, equipment and supplies;.
- Conducted daily inspections to ensure compliance with safety regulations;.
- Coordinated activities with other agencies during emergency incidents;.
- Prepared reports related to operational activities, personnel issues and budget controls;.
- Investigated hazardous conditions, violations of laws or ordinances, and complaints regarding fire protection services.
- Maintained communication with community groups to promote public awareness about fire safety measures;.
- Responded to calls involving hazardous materials incidents, rescue operations or medical emergencies as needed;.
- Ensured that all personnel adhered to established standards for conduct, behavior and dress code requirements;.
- Participated in meetings with elected officials, department heads and representatives from other agencies concerning fire service issues.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
- Inspected buildings to determine compliance with fire codes and fire prevention protocols.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Collaborated with Hazmat to clean up chemical and oil spills.
Retail Assistant
Prices Plus
Ingham, QLD
02.2008 - 12.2011
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Processed payments using cash register, credit card machine and POS system.
- Performed regular inventory checks to ensure accurate stock control.
- Assisted in setting up promotional displays, signage and window displays.
- Kept up-to-date knowledge of all products available in the store.
- Restocked shelves with new merchandise when required.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Operated cash registers efficiently during peak hours of business.
- Answered phones promptly and directed calls appropriately.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained records related to sales for store management.
Administrative Assistant
Hinchinbrook Operation Clean Up
Ingham, QLD
03.2011 - 07.2011
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Responded effectively to sensitive inquiries or complaints.
- Composed correspondence, reports and meeting notes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Monitored progress on projects assigned by upper management.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Retail Assistant
Flower Shop
Ingham, QLD
04.2006 - 12.2008
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Placed special orders or called other local stores to find desired items for customers.
- Processed payments using cash register, credit card machine and POS system.
- Assisted in setting up promotional displays, signage and window displays.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Answered phones promptly and directed calls appropriately.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Ticketed, arranged and displayed merchandise to promote sales.
Pharmacy Assistant
Tully Day & Night Pharmacy
Tully, QLD
02.2005 - 11.2005
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Greeted customers upon arrival at the pharmacy counter.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Delivered quality care to customers through close collaboration with pharmacist.
Farm Hand
Hawkins Banana Farm
Tully, QLD
10.2004 - 12.2004
- Harvested crops according to season and maintained records of yields.
- Monitored weather conditions to ensure optimal planting times.
- Operated irrigation systems to provide adequate water supply for plants.
- Loaded and unloaded trucks with supplies or products from the farm.
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
- Operated and maintained farm machinery and equipment, following safety protocols.
- Managed irrigation systems to ensure adequate water distribution.
Playgroup Assistant
Piccaninny Playgroup
Tully, QLD
01.2001 - 06.2004
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Developed positive relationships with parents through communication about their child's daily activities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
- Enforced rules to teach good manners and maintain safe environment.
- Read aloud and played alphabet games to encourage early literacy.
- Secured indoor and outdoor premises to protect children.
- Attended to lunch periods to help children open food packages and monitor activities
Administrative Assistant
Malanbarra Midja Housing and Welfare Incorporation
Tully, QLD
01.1997 - 12.2001
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Ingham State High School
Ingham, QLD12.1997
Skills
- Student Development
- Administrative Abilities
- Excellent Oral and Written Communication
- Student Mentorship
- Student Support
- School Programs Development
- Individual Counseling
- Resume Writing Instruction
- Academic Support
- Career Advising
- Emotional Support
- Confidential Services
- Attention to Detail
- Relationship Development
- Data Analysis and Reporting
- Letters of Recommendation
- Listening Actively
- Problem-Solving
- Presentation Preparation
- Team Collaboration
- Event Planning
- Documentation and Recordkeeping
- Meeting Coordination
- Scheduling appointments
- Networking
- Computer Skills
- Troubleshooting
- Decision-Making
- Remote Office Availability
- Dependable and Responsible
References
Liz Provians -Teacher - HoD Wellbeing
0409477949
Peter Bishop - Deputy Principal
0417784433
Timeline
Teacher's Assistant
Department of Education
07.2025 - Current
ARTIE Mentor
FOGS
07.2025 - Current
Emerging Leaders Coordinator
Townsville Catholic Education
01.2025 - 07.2025
Support Coordinator
Optimise Health and Wellness
06.2024 - 12.2024
Indigenous Services Lead
Optimise Health and Wellness
01.2024 - 12.2024
Secretary - Volunteer
Victoria Plantation State School P & C
01.2022 - 07.2025
Community Education Counsellor
Department of Education
10.2018 - 12.2023
Firefighter/Fire Lieutenant
Queensland Fire and Emergency Services
09.2011 - 06.2020
Administrative Assistant
Hinchinbrook Operation Clean Up
03.2011 - 07.2011
Retail Assistant
Prices Plus
02.2008 - 12.2011
Retail Assistant
Flower Shop
04.2006 - 12.2008
Pharmacy Assistant
Tully Day & Night Pharmacy
02.2005 - 11.2005
Farm Hand
Hawkins Banana Farm
10.2004 - 12.2004
Playgroup Assistant
Piccaninny Playgroup
01.2001 - 06.2004
Administrative Assistant
Malanbarra Midja Housing and Welfare Incorporation
01.1997 - 12.2001
High School Diploma -
Ingham State High School