Megan Cox
Eltham North,VIC
Summary
Expert in commercial property management with a focus on business development and team leadership. Proven track record of enhancing operational efficiency and boosting profitability through effective lease negotiations and comprehensive financial audits. In-depth knowledge of ESM/fire safety regulations, Retail Leases Act, Owners Corporation Act, and Building Regulations 2018. Managed a diverse retail tenancy portfolio including major brands such as McDonalds, Chemist Warehouse, Petbarn, United Petroleum, Capital S.M.A.R.T Auto, Repco and Samsonite.
Overview
27
27
years of professional experience
Work History
Associate Director – Property Management
Crabtrees Real Estate Pty Ltd
Oakleigh, Victoria
06.2022 - 12.2025
- Established and managed multi-tenanted and single-occupancy sites for government agencies and ASX-listed companies.
- Executed strategic facilities management strategies to boost operational efficiency.
- Developed budgets and conducted financial audits, optimizing resource utilization.
- Implemented security deposit PPSR lodgements and oversaw receivership actions to minimize financial risks.
- Negotiated lease renewals and new lease agreements to maximize landlord profitability.
- Pursued business development initiatives to onboard new landlords and expand portfolio.
- Provided comprehensive property management services, including audits and payment plans for historic unclaimed outgoings.
Senior Property Manager / Head of Department
CHP Management
04.2021 - 05.2022
- Oversaw property and facilities management to enhance operational efficiency across multiple tenancies.
- Specialized in high-risk manufacturing tenancies, ensuring compliance with fire safety regulations.
- Managed vacate procedures, negotiating favorable cash settlements for landlords.
- Reduced outstanding payments through effective management of arrears to improve cash flow.
Property Officer / Trust Accountant / Administrator
Dawson Real Estate Pty Ltd
04.2015 - 04.2021
- Calculation of rent reviews, rental adjustments and preparation of rent review letters
- Preparation of all lease documentation including option renewal letters, Disclosure Statements, Renewal of Leases for retail and commercial tenancies and leasing/management authorities
- Arrears management
- Trust accountancy including database management, monthly tenant tax invoicing, EOM/EOFY statements, creditor payments, rental reconciliations and annual outgoing budgets
- Resolving maintenance issues liaising with landlords, tenants, tradespeople and owners corporations
- Setting up new managements with ESM and maintenance agreements to comply with industry standards
- Personal Assistant duties to the Director and general office administration
Front Desk / Office Administration
Buckmaster Hawkey Real Estate Recruitment
08.2014 - 01.2015
- Conducted interview preparations to enhance candidate performance and confidence.
- Executed resume writing services tailored to individual strengths and experiences.
- Managed high-volume phone and email communications to ensure prompt responses.
- Performed database entry to maintain accurate and updated records.
Commercial Property Administration / Trust Accounting / Front-Desk
Crabtrees Real Estate Pty Ltd
Oakleigh
01.1999 - 12.2012
- Managed trust accountancy, including rental receipting, account reconciliation, and data input.
- Implemented new procedures and conducted training sessions for staff.
- Prepared lease renewals and disclosure statements to ensure compliance.
- Drafted rent review letters for timely communication with tenants.
- Maintained database accuracy to support property management operations.
- Provided backup assistance in property management and sales secretary duties.
- Handled high-volume front desk inquiries, assisting landlords and tenants effectively.
Education
St Brendan Shaw College
Real Estate
Australian School of Business & Law
Accounting
Hive Education
Skills
- Cirrus 8 property and facilities management
- Yardi property management and accounting
- REST Professional property management and accounting
- RP Office property management and accounting
- MYOB AccountRight
- Advanced Microsoft skills
References
- Tom Korda, Korda Mentha
- Jim Vais, Capital SMART
- Adam Elphinstone, Elphinstone Group (William Adams)
- David Muscat, Melbourne Facilities Group (MCG)
- Jacqueline Felice, CHP Management
- Ben Dawson, Dawson Real Estate
Hobbies and Interests
- Attending the theatre and concerts
- Baking (especially after watching the Great British Bakeoff)
- Trained to first dan (black-belt) level in Aikido
- Worked as a DJ and radio voice over artist
Personal Information
Title: Commercial and Industrial Portfolio Manager
Tenancy Portfolio
McDonalds, Chemist Warehouse, Repco, Capital S.M.A.R.T Auto, Baby Bunting, United Petroleum, Centrelink, Tasty Truck, Samsonite, Natural Beauty Care, Thankyou, Charles River Laboratories, Marand Precision, Amcor
Timeline
Associate Director – Property Management
Crabtrees Real Estate Pty Ltd
06.2022 - 12.2025
Senior Property Manager / Head of Department
CHP Management
04.2021 - 05.2022
Property Officer / Trust Accountant / Administrator
Dawson Real Estate Pty Ltd
04.2015 - 04.2021
Front Desk / Office Administration
Buckmaster Hawkey Real Estate Recruitment
08.2014 - 01.2015
Commercial Property Administration / Trust Accounting / Front-Desk
Crabtrees Real Estate Pty Ltd
01.1999 - 12.2012
St Brendan Shaw College
Real Estate
Australian School of Business & Law
Accounting
Hive Education