Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
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Megan Crane

Blacktown,NSW

Summary

Efficient, accuracy-driven Contracts Coordinator successful at delivering key clerical support to internal teams, customers, clients and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Contracts Coordinator

Capital Transport
Rydalmere , NSW
2015.10 - Current

Provide administration support to all departments within the business

  • Schedule home deliveries with customers
  • Address all “call back” and email queries promptly
  • Review and modify daily manifests from clients and upload into the Transport Management System
  • Visit clients as required and in consultation with the Contracts Manager & Contracts Account Manager to strengthen our relationship with the key decision makers within our clients’ businesses
  • Assist the Administration Department with the review and investigation of all Damage claims
  • Communicate with sub-contractors on a regular basis to ensure that any issues are resolved before they impact our clients
  • Address all client and sub-contractor queries within 24 hours of receipt
  • Prepare and send all client-specific reporting prior to close of business each day or stipulated deadline
  • Respond to all email and phone booking requests
  • Ensure KPI’s are achieved on delivery
  • Plan all home delivery schedules for next day delivery
  • Meet all WH&S guidelines and policies

Warehouse Administrative Assistant

Harris Scarfe
Eastern Creek , NSW
2012.02 - 2015.10
  • Picking and packing stock and produce
  • Tag and label merchandise
  • Quality Checking all deliveries and dispatches
  • Operating light machinery
  • Track and document shipment arrival and departure times
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Maintaining a high standard of cleanliness throughout the workplace

Crew Member

Mc Donalds
Blacktown , NSW
2010.03 - 2012.02
  • Customer service; Greeting people & taking orders
  • Maintaining a fast speed of service, especially during rush times
  • Preparing food & drinks
  • Processing payments
  • Inventory management
  • Clean work station thoroughly before, during and after each shift
  • Respond to customer questions, concerns & complaints

Education

High School Diploma -

Doonside Technology High School
Doonside
Jan 2004 - Sep 2010

Skills

Results-orientated

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Certification

Certificate III Business Administration

Referees

Jason Kerry - 02 8832 5078
Contracts Manager
Capital Transport

Timeline

Contracts Coordinator

Capital Transport
2015.10 - Current

Certificate III Business Administration

2014-01

Warehouse Administrative Assistant

Harris Scarfe
2012.02 - 2015.10

Crew Member

Mc Donalds
2010.03 - 2012.02

High School Diploma -

Doonside Technology High School
Jan 2004 - Sep 2010
Megan Crane