Megan Dunne
Perth,WA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. I am a results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. I have lived in Australia for over a year now and after completing my regional work, I have two years residency on a work visa.
Overview
5
5
years of professional experience
Work History
Administrative Officer
Central Hotel
06.2023 - 10.2023
- Made reservations for clients staying in the accommodation.
- Proof read and edited employee timesheets.
- Increased customer service success rates by quickly resolving issues.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Receptionist
Flight Centre Business Travel
11.2022 - 04.2023
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff teams.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Receptionist/Junior Office Manager
Beta Active Pharma Ltd
06.2018 - 10.2022
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained visitor log for entering and leaving facility for security purposes.
- Answered phone promptly and directed incoming calls to correct offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Bachelor of Arts - English And History
Dublin City University
Dublin10.2022
Skills
- Customer Service
- Medisoft
- Microsoft PowerPoint
- Time Management
- Travel Coordination
- Scheduling appointments
- Filing and data archiving
Timeline
Administrative Officer
Central Hotel
06.2023 - 10.2023
Receptionist
Flight Centre Business Travel
11.2022 - 04.2023
Receptionist/Junior Office Manager
Beta Active Pharma Ltd
06.2018 - 10.2022
Bachelor of Arts - English And History
Dublin City University
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