Megan Elbourne
Hazelbrook,NSW
Summary
Motivated business professional bringing 25+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Effective at working in fast-paced environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
24
24
years of professional experience
Work History
Business Owner
Self Employed
01.2015 - Current
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favourable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Business Owner
Self Employed
01.2004 - 08.2010
- Increased overall sales through strategic product placement and pricing adjustments.
- Improved customer satisfaction by efficiently managing vending machine inventory and maintenance.
- Enhanced customer satisfaction by maintaining clean and organized vending machine areas.
- Enhanced machine functionality by performing routine maintenance checks and addressing any malfunctions efficiently.
Store Manager
Aldi Supermarket
05.2000 - 02.2004
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Wyong High School
Wyong, NSW12.1994
Skills
- Regulatory Compliance
- Business Development
- Employee Training
- Strategic Planning
- Customer Service
- Loss Prevention
Timeline
Business Owner
Self Employed
01.2015 - Current
Business Owner
Self Employed
01.2004 - 08.2010
Store Manager
Aldi Supermarket
05.2000 - 02.2004
High School Diploma -
Wyong High School