Megan Fitzgerald
Cedar Creek; Gold Coast ,Qld
Summary
Dynamic professional with a proven track record at Kleen’z Commercial Cleaning, excelling in client relationship building and property management. Recognized for enhancing operational efficiency and fostering team collaboration, I effectively implemented tailored cleaning plans and maintained high hygiene standards, ensuring client satisfaction and repeat business.
Overview
15
15
years of professional experience
Work History
Sub-Contract Commercial Cleaning
Kleen’z Commercial Cleaning
01.2011 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained clean, neat, and professional entrances.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
- Improved organizational efficiency by maintaining inventory of cleaning supplies and equipment, ensuring availability when needed.
Site Supervisor
Commercial Asset Maintenance
01.2025 - 04.2025
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Inspected equipment and tools used for safe operation.
- Developed and maintained positive relationships with clients and other stakeholders.
Council Park Cleaner
SPS Facilities
10.2024 - 01.2025
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
- Communicated repair needs to maintenance staff.
- Evaluated employee performance and developed improvement plans.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Increased cleaning efficiency with introduction of colour-coded cloth system to prevent cross-contamination.
Education
High School Diploma -
Wellington Point High School
Wellington Point, QLD11-2003
Skills
- Client relationship building
- Property management
- Contract drafting
- Negotiation expertise
Timeline
Site Supervisor
Commercial Asset Maintenance
01.2025 - 04.2025
Council Park Cleaner
SPS Facilities
10.2024 - 01.2025
Sub-Contract Commercial Cleaning
Kleen’z Commercial Cleaning
01.2011 - Current
High School Diploma -
Wellington Point High School
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