Summary
Overview
Work History
Education
Skills
Timeline
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Megan Fort

Megan Fort

Denmark,WA

Summary

Professional Housekeeping with broad knowledge of cleaning equipment, supplies and chemicals. Dedicated to maintaining neat and clean areas for guests in alignment with policies and regulations. Reliable and honest, skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

4
4
years of professional experience

Work History

House Keeping

Koorabup Motel
05.2023 - 03.2024
  • Ensured a safe and healthy work environment by adhering to proper usage of chemicals, equipment, and personal protective equipment in line with hotel policy.
  • Assisted in training new hires, sharing valuable knowledge, tips, and best practices for efficient room cleaning procedures.
  • Streamlined the room cleaning process, decreasing overall labor hours while maintaining quality standards.
  • Conducted routine inspections of cleaned rooms to guarantee adherence to hotel quality standards before releasing them for occupancy.
  • Contributed to hotel''s reputation for excellence by providing exceptional customer service during interactions with guests.
  • Improved guest satisfaction by maintaining a high standard of cleanliness in guest rooms and common areas.
  • Maintained inventory levels for cleaning supplies and equipment, resulting in reduced costs and minimal downtime.
  • Collaborated with front desk personnel to address special requests or concerns raised by guests, ensuring prompt resolution and satisfaction.
  • Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
  • Reduced room turnover time through efficient cleaning processes and prioritization of tasks.
  • Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
  • Implemented eco-friendly cleaning practices that resulted in reduced environmental impact without compromising cleanliness standards.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Housekeeper

Rivermouth Caravan Park
03.2022 - 04.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Retail Sales Associate

Sue Snooks
01.2020 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

High School Diploma -

Ursula Frayne Catholic College
Victoria Park, WA
11.1996

Skills

  • Housekeeping Operations
  • Housekeeping Duties
  • Housekeeping knowledge
  • Housekeeping and Organization
  • Cleaning and Housekeeping

Timeline

House Keeping

Koorabup Motel
05.2023 - 03.2024

Housekeeper

Rivermouth Caravan Park
03.2022 - 04.2023

Retail Sales Associate

Sue Snooks
01.2020 - 03.2022

High School Diploma -

Ursula Frayne Catholic College

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Megan Fort