Megan Gillies

Company Overview: IMDEX Ltd is a leading ASX300 mining technology company, providing instrumentation and software to mining and drilling operations across the globe

• Established new Directional Drilling business in APAC region, securing multiple trial projects with monthly revenue exceeding $450k
• Lead operations for Directional Drilling business across multiple mine sites within Australia & New Zealand, including managing international technicians, budgets, asset management, scheduling & rosters, reporting, and client invoicing
• Responsible for business development including driving revenue growth and formulating pricing strategies, and forging partnerships with clients and all key stakeholders of each project
• Delivered technical presentations and demonstrations to potential clients, focussing on how the solution could unlock unrealised potential to their drilling programs and deliver benefits beyond the traditional offerings in the market
• Spearheaded the successful integration of Downhole Surveys business into IMDEX Ltd APAC business following the acquisition of parent company Devico, with all aspects of the business including premises, staff, business systems, customers and suppliers integrated within 6 months
• IMDEX Ltd is a leading ASX300 mining technology company, providing instrumentation and software to mining and drilling operations across the globe

Company Overview: Downhole Surveys was a privately owned Mining Technology business which operated throughout Australasia for more than 30 years.

The business was majority acquired by Norwegian company Devico AS in 2018 before IMDEX Ltd acquired both businesses in early 2023.

• Multifaceted role overseeing all day-to-day operations and responsible for ensuring the business runs smoothly and profitably, reporting to Devico CEO
• Following initial acquisition, the GM was responsible for enacting various aspects of integration including corporate governance, commission-based pricing structure, financial reporting, and quarterly board meetings
• Responsible for commercial management and customer relationships, ensuring key client partnerships are nurtured and business opportunities are managed successfully to ensure customer satisfaction and profitability
• Accountable for strategic planning and business development in collaboration with Devico management seeking to deliver consistent revenue growth and profit margins
• Annual revenue reached >$10m with >30% profit margin prior to sale of business
• Acted as main senior leadership position for small team of 10, overseeing all staff management, team development and performance management
• During tenure as GM staff turnover remained
• Drove innovation, process improvement and managed projects including commercial rollouts of new products, software and/or operational changes
• Under my leadership, our team introduced several new products to the Australasian market including an instrumentation and software package which continues to be the market leader in underground diamond drilling
• Responsible for day-to-day financial management and decision making of the business including budgeting, capital expenditure, cashflow management, reporting, and supplier and procurement management
• Worked directly with external accounting firm to ensure decisions aligned with the business’s strategic plans and goals
• Downhole Surveys was a privately owned Mining Technology business which operated throughout Australasia for more than 30 years
• The business was majority acquired by Norwegian company Devico AS in 2018 before IMDEX Ltd acquired both businesses in early 2023

• This role included management of all business systems as well as overseeing the operations and marketing functions of the business
• Responsible for reviewing business systems and processes to drive improvements in customer service deliverables, cost to serve, and equipment processing efficiencies
• Implemented and oversaw the management of two key business management software’s including a Process Management and Customer Relationship Management (CRM) System
• The implementation of the new CRM system allowed the business to streamline sales and quoting processes, aligning digital marketing activities with sales opportunities to track sales KPIs and ROI
• Managed sales for on-site service solutions, staff rosters and field deployments, and provided leadership and performance management for the team of 5
• Responsible for all marketing activities including marketing materials, website and social media, trade shows, content creation etc
• During this time the business exhibited at 3-4 trade shows/conferences per year, with this role responsible for all event management