Megan HAYES

Work History

Qualfied Senior Hairdresser

Myself

01.2012 - 01.2014

Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
Increased salon revenue through upselling additional services and retail product sales.
Mentored junior stylists, improving their technical skills and customer service abilities.
Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
Initiated marketing strategies such as social media campaigns, promoting the salon brand and attracting new clients.
Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Collaborated with team members to create innovative hairstyles for fashion shows and photoshoots, showcasing the salon''s talent and creativity.
Implemented a new color mixing system, reducing waste and saving costs on hair color products.
Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
Developed expertise in specialized areas such as balayage techniques or bridal hairstyling which increased clientele diversity.
Introduced new cutting-edge tools such as infrared hair dryers or ultrasonic razors into salon repertoire after thorough research and training, enhancing service offerings.
Provided valuable feedback to salon product representatives that resulted in improving the quality of supplies used within the salon.
Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
Investigated and resolved complaints to satisfy guests and maintain good business practices.
Coordinated and facilitated new hire training to maintain consistency of salon services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Styled hair, makeup and nails for customers for special events and occasions.
Developed creative techniques to provide clients with latest hairstyles.

Residential Support Worker

Queensland Disablity Services

07.2010 - 01.2012

Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
Assisted in the development of individualized care plans for improved resident outcomes and satisfaction.
Collaborated with interdisciplinary teams to ensure comprehensive and coordinated care for residents.
Fostered a positive living environment, promoting independence and encouraging socialization among residents.
Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
Supervised Number residents within facility and on community outings.
Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
Assisted residents with basic activities of daily living.
Planned, prepared, and served meals and snacks according to prescribed diets.
Scheduled and accompanied clients to medical appointments.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Used Software and Software to record patient care, condition, progress and concerns.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Reported changes in resident condition and health to resident care manager.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Provided patient care by supplying and emptying bedpans, applying dressings and supervising exercise routines.
Collected patient specimens, vital signs, input and output and other delegated measurements.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Used stretchers and wheelchairs to transport patients to treatment units.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Delivered high-quality care to Type patients in hospital facility.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Provided transportation assistance for residents attending appointments or community outings as needed.
Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
Communicated effectively with families regarding resident progress and concerns while maintaining confidentiality guidelines.
Implemented behavior modification plans consistently to support positive behavioral changes in residents over time.
Ensured compliance with state regulations by maintaining up-to-date knowledge of policies and procedures related to residential support services.
Participated in regular team meetings to discuss resident progress updates as well as brainstorm solutions for any challenges encountered during service delivery.
Provided support during family visits or events, fostering positive relationships between residents and their loved ones.
Helped build important life skills such as cooking and cleaning.
Monitored client medications and adherence to individual treatment plans.
Conducted resident checks during day and overnight hours on regular schedule to check health and safety status.
Provided counseling and crisis intervention services.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.
Ran errands for patients, did shopping, and picked up other necessities.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Transported patients between rooms and appointments or testing locations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Teachers Aide

Woohill State School

09.2001 - 12.2011

Assisted teachers with supervision and care of group of Number children.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported student physical, mental, and social development using classroom games and activities.
Supported classroom activities, tutoring, and reviewing work.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Supported student learning objectives through personalized and small group assistance.
Maintained safety and security by overseeing students in recess environments.
Distributed learning materials such as worksheets, textbooks and group assignments.
Completed daily reports on attendance and disciplinary performance.
Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Supported classroom maintenance and upkeep, organizing books and materials.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Worked with teacher to optimize learning plans based on student test grades and evaluations.
Supported planning and preparation for culturally-diverse class sessions.
Studied and implemented latest information on specific subjects and learning strategies.
Provided instructional support to students unable to attend regular classes.
Mentored and tutored individual students needing additional help.
Copied, organized and distributed classroom assignments or other paperwork.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Handled class records for attendance, assignment grades and course participation scores.
Taught courses under guidance of senior instructors.
Shared important information with students concerning upcoming assignments and tests.
Maintained laboratory safety by demonstrating equipment and techniques.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Supervised students on field trips for safety and proper behavior in public settings.
Graded assignments and reported individual progress to teacher.

Summary

Overview

Work History

Qualfied Senior Hairdresser

Residential Support Worker

Teachers Aide

Education

Certificate III - Disability Support

Certificate III - Education Support

Certificate IV - Hairdressing Ladies And Mens Hair

Skills

Work Availability

Timeline

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