Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Jackson

17 O'Brien Circuit Wonthaggi,VIC

Summary

A strong work ethic with a professional proven track record of employment at Chisholm Institute, Preston Rowe Paterson and Coldon Homes. Currently employed casually at Bass Coast College, enhancing student outcomes through dedicated education support and individualized support outcomes. Skilled in working and supporting others to achieve an inclusive education environment. Demonstrating excellent communication skills and empathy. Learning through further studies how to best achieve current and future goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Education Support

Bass Coast College
2024.02 - Current
  • Assist classroom teachers with education support, to ensure all students requiring assistance and education are supported
  • Continually studying to develop further skills relevant to best practices in education support roles.
  • Participated in ongoing internal professional development learning to stay current with best practices in education support.
  • Collaborated with other education support and teaching staff to personalize instructions and learning practices, resulting in improved student outcomes.
  • Supported teachers in implementing individualized education plans for special needs students.
  • Mentored students to support collaborative learning and further promote inclusive education outcomes.
  • Working to reduce incidents of bullying during class and recess in outdoor spaces, through proactive intervention and support to effected students.
  • Always welcoming students through supportive and inclusive classroom environments. Advocating for individual students needs and outcomes.
  • Developed individualized education plans to address diverse learning needs and support academic success for students.
  • Offered proactive support for struggling students by working closely with school welfare to identify challenges early. To prevent them becoming significant barriers later effecting students education and personal goals .
  • Use of internal school software programs to accurately record required education information for individual students.
  • Encouraged social-emotional growth of individual students by supporting their learning and individual achievements. Always displaying empathy, understanding and learning support.

Full Time Carer

Self Employed
2011.02 - 2024.02
  • Worked supporting two neuro diverse children.
  • The role included;
  • Liaising with Monash Hospital and other health care professionals
  • Attending therapy appointments.
  • Implementing home based therapies and continued education and learning supports.
  • Managing NDIS finances and personal goals of each child.
  • Working to build individual independence and social skills.

Administration Officer/Sales and Reception

Coldon Homes
2009.01 - 2011.01
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
  • Drafted and distributed invoices for outstanding payments.

Office Manager

Preston Rowe Paterson Property Valuers
2003.03 - 2008.03
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed office operations while scheduling appointments for department managers.
  • Worked to liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Coordinated special projects and managed schedules.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Administration/Library/Enrolment/First Aid Officer

Chisholm Institute
1993.01 - 2003.01
  • Maintained strict adherence to industry regulations, minimizing risk exposure for Chisholm Institute.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Improved overall department efficiency by establishing a library for Bass Coast students with borrowing and return procedures.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Enrolling 600 students, per calendar years.
  • Drove innovation at the Bass Coast Campus by promoting creative thinking and supporting new initiatives.
  • Administered first aid to all students and staff members when required.
  • Interviewed prospective students to assess their career and personal goals.
  • Demonstrated experience in staff induction, staff training and management in conduction all office procedures including student graduation ceremonies.

Education

No Degree - Certificate IV in Education Support Work

Hammond Insitute
Melbourne, VIC
12.2024

Skills

  • . Excellent communication and interpersonal skills.
  • . Proven employment history.
  • . The ability to work unsupervised and as a team.
  • . Years of experience in the disability sector.
  • . Strength to advocate for those who require assistance.
  • . Highly organized and the ability to prioritize tasks required.
  • . Empathy and patience to support and individual through chosen outcomes.

Certification

2024/Currently studying Certificate IV in Education Support Work completing 9 subjects to date.

Personal Care Attendant - 76 hours of hospital placement

2020 Elder Abuse Prevention

2020 Infection Control Covid 19

2020 Hand Hygiene in Nursing and Midwifery

2019 Completed 10 units in Enroled Nursing

2014 Youth Mental Health First Aid

2012 Diploma in Human Resource Management

2009 Ethics and Conduct

1993 Certificate in Vocational Studies (Office/Finance)

1992 Completed Year 12 VCE


Timeline

Education Support

Bass Coast College
2024.02 - Current

Full Time Carer

Self Employed
2011.02 - 2024.02

Administration Officer/Sales and Reception

Coldon Homes
2009.01 - 2011.01

Office Manager

Preston Rowe Paterson Property Valuers
2003.03 - 2008.03

Administration/Library/Enrolment/First Aid Officer

Chisholm Institute
1993.01 - 2003.01

No Degree - Certificate IV in Education Support Work

Hammond Insitute

2024/Currently studying Certificate IV in Education Support Work completing 9 subjects to date.

Personal Care Attendant - 76 hours of hospital placement

2020 Elder Abuse Prevention

2020 Infection Control Covid 19

2020 Hand Hygiene in Nursing and Midwifery

2019 Completed 10 units in Enroled Nursing

2014 Youth Mental Health First Aid

2012 Diploma in Human Resource Management

2009 Ethics and Conduct

1993 Certificate in Vocational Studies (Office/Finance)

1992 Completed Year 12 VCE


Megan Jackson