Summary
Overview
Work History
Education
Skills
Objective
Certification
Skills Summary
Hobbies and Interests
Timeline
Generic

Megan Jade Nedelkov

Taylors Hill,Australia

Summary

Detail-oriented individual with exceptional communication and project skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Employee

NAB
05.2021 - 01.2025
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients
  • Educated customers on features and benefits of banking products and services
  • Opened, closed, and updated accounts for customers
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud
  • Coordinated with other banking institutions for interbank transactions, ensuring smooth operation and customer satisfaction
  • Customer Service
  • Teller Services
  • Loan Application
  • Fraud Cases
  • Analyzing Data
  • Microsoft Applications
  • Multitasking

Employee

Poyntons nursey and café
04.2019 - 05.2021
  • Customer Service
  • Food Preparation
  • Communication Skills
  • Demonstrated strong organizational and time management skills
  • Excellent communication skills, both verbal and written
  • Worked effectively in fast-paced environments

Employee

WestWaters hotel and entertainment complex
01.2016 - 04.2021
  • Managing Employees
  • Staff Rosters
  • Opening and Closing Service
  • Money Handling
  • Promoted a positive work environment fostering teamwork among employees across all departments within the establishment
  • Customer Service
  • Food Preparation
  • Communication Skills
  • Demonstrated strong organizational and time management skills
  • Excellent communication skills, both verbal and written
  • Worked effectively in fast-paced environments

Education

VIC course - Policing Recruitment Pathway

Victoria University
12.2021

Lakeview Senior College
01.2018

Certificate 3 - hospitality traineeship

Westwaters hotel and entertainment complex
12.2016

Skills

  • Communication
  • Teamwork
  • Organizational skills
  • Customer service
  • Problem solving
  • Quality assurance
  • Thrives in fast paced environments
  • Multitasking
  • Quick problem solver
  • Motivation

Objective

I am always committed to completing set tasks as quickly as I can, whilst still maintaining posture and abiding by the necessary rules. I am confident and prepared towards working in a team. I have gained experience in working in a team through many years of playing team sports. I am always on time and wearing appropriate clothing for the task I am about to undertake. I’m able to talk to a range of audiences whilst remaining patient and keeping a respectful composure towards the customer. I am always in a positive mood and am willing to help others to obtain the final objective. I am always friendly towards the people I meet, continuously providing feedback and giving a helping hand. I am always seeking people who may be in need of assistance and help if I can. I am able to think outside the box to find solutions for problems and often think of creative ways to complete set tasks.

Certification

  • RSA
  • Duke of Edinburgh Award - Bronze Recipient (2015)
  • SACSNA Shooting Stars Netball Team Best and Fairest U18
  • Gilson College Netball Team Best and Fairest U16
  • Spring Hills Seniors Team Best and Fairest (2018)
  • George Cross Seniors Team Best and Fairest Runners Up (2023)
  • AFSL Tier 2 Accredited
  • GCC Accredited

Skills Summary

Gained strong communication skills while participating in Gilson College Community Service days. Developed through interactions at sporting club (George Cross Soccer Club). Obtained the ability of non-verbal communication while working with non-English speaking co-workers and playing alongside international athletes. Ability to interact with others and to apply feedback whilst still broadcasting respect. Led many sporting teams and developed teamwork skills through group work. Expanded teamwork skills through 10 years of playing soccer at various clubs. Ability to understand a clear unity of purpose and able to apply informed information in discussions.

Hobbies and Interests

  • Soccer - player at George Cross Soccer Club
  • Gym and fitness
  • Reading
  • Travelling
  • Learning and adding to my abilities

Timeline

Employee

NAB
05.2021 - 01.2025

Employee

Poyntons nursey and café
04.2019 - 05.2021

Employee

WestWaters hotel and entertainment complex
01.2016 - 04.2021

Lakeview Senior College

Certificate 3 - hospitality traineeship

Westwaters hotel and entertainment complex

VIC course - Policing Recruitment Pathway

Victoria University
Megan Jade Nedelkov